Noodle House holds a peculiar allure for Sibu folks. The food isn't that good yet it seems like on most nights Noodle House is packed.
The trainee employees don't know much about the menu at all. When questioned about a dish they simply nod and say yes to everything. The "tofu burger" is in fact fish cake burger and has nothing to do with soy. I bought the burger expecting to enjoy a vegetarian burger when it was just fish. This is also risky for those allergic to seafood as they may suffer from a reaction to the allegedly vegetarian burger. Upon complaining, they offered me a refund and initially allowed me to take the rest of the burger back but they later went back on their word as took the burger back into the kitchen. Terrible service. No apology offered. They probably won't even change the description of the burger on the menu. Apparently the chefs don't know...
Read moreHave been patronized this restaurant for years. The food are tasty and fantastic.. Good job to the chefs! However, today service was disappointed.. A very poor service from the beginning with no greetings welcome, no leading customer to table, orders no repeat and confirmation, no side plates provided for sharing side dishes, tables are tilting and imbalance because not well maintenance, unmatched music played for lunch vibe! It was a freezing dining room in the hidden section area. It was rainy day by the way and aircon should be adjusted to the right temperature. Service staffs are invisible most of the time. No staff visiting our table to check our needs offer any service. No manager on duty around the restaurant to supervise the operation and the staffs is another disappointment. I hope the management can do something about it! Give more staff...
Read moreNoodle House in Sibu delivers on flavor, offering delicious and authentic local favorites like Kampua and Kompia, each presented with unique and creative twists that make the experience both familiar and refreshingly different. The dishes capture the heart of Sibu’s food culture while adding an exciting, diversified touch.
However, there’s room for refinement, particularly with the menu and ordering process. The order sheet is quite lengthy, which can feel overwhelming for customers. Streamlining the options would help make the process more enjoyable. Additionally, a bit more attentiveness from the staff in terms of upselling and guiding customers would elevate the dining experience even further.
Overall, Noodle House is a fantastic spot for local cuisine, with a few small tweaks that could make it...
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