Today something shocked me..all I can say is their service are too efficient. The story is like this..I placed 2 order..so there is 2 tray on the table..then my youngest son(4yo)said he wan to go toilet..ok..I bring him go..leaving my 6yo son eating on the place..tht time 1 tray is with a nugget box (nugget almost finish eating) and peeled sauce packet..another try is full of food(French fries, fried chicken, 3 drinks)..when I helping my youngest son to wash his hand my 6yo son come to me very panic..mummy they keep ur tray away I dun understand what they are talking..when I back to my place..left only 1 tray which have nugget box n peeled sauce packet🤦🏻 Sorry I’m stunt during that time..I do not know how to react..a lot of thing pop up my mind… why would u clean the table when there is people still there? Hint customer to leave faster? why would u throw the tray full of food rather than another tray that have only nugget box n peeled sauce packet? After that the worker come to me with 2 cola drinks saying sorry she dunno we still want to eat and she said she asked before she keep the tray😧haiz..he is just a 6yo boy and suddenly a stranger talk to him of course his first reaction is shake head or say no..haiz.. When the worker talking to me I keep thinking why keep the tray that is full of food rather than the other tray? The other tray only nugget box n peeled...
Read moreI recently hosted a 70-person birthday party for my daughter at McDonald's Sek 3, and I must say it was a delightful experience largely thanks to Cik Aida, the restaurant manager. Her exceptional service and attention to detail truly made the event memorable.
This was my second time hosting a birthday party at McDonald's, and my previous experiences at other locations were unfortunately not as pleasant due to issues like missing food and poor service. However, Sek 3 McDonald's, under Cik Aida's management, was a refreshing change and exceeded my expectations.
From the moment we arrived until the end of the party, Cik Aida ensured everything ran smoothly. She was proactive in handling any requests we had and went out of her way to accommodate our needs. Her professionalism and friendly demeanor made all the difference, creating a warm and welcoming atmosphere for our guests.
The party itself was a success, with all the food served promptly and accurately. The venue was clean and well-maintained, adding to the overall positive experience.
I highly recommend McDonald's Sek 3 for anyone considering hosting an event. Cik Aida's dedication and excellent service truly set this location apart, and I'm grateful for her efforts in making my daughter's birthday party a memorable one. Thank you, Cik Aida, and the team at McDonald's Sek 3, for a...
Read moreThe outlet has undergone renovation recently and looks a lot better now. There's also more seating available indoors then there used to be and the interior looks a lot more spacious. They also added two self-service kiosks which allow you to order and pay on your own without going to the cashier. Once you've made payment just wait for your food at the pickup counter. The drive through also has two order stations now in an attempt to speed up the process. Just make sure to check your food once you pick it up. The drive through crew is quite useless. My order today had one drink, I got two, I told the crew and she gave me my one drink. When I got home the drink I got wasn't what I ordered. And one of the burgers I got wasn't what I ordered either.
Also, parking is now paid. I guess they want to prevent people from parking here and going to work the whole day, and to prevent people from driving through during rush hour to avoid the traffic on the main road. Parking is free for the first hour if you spend more than RM 15, but otherwise I think...
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