12/07/2025 - 6:45pm
Venue: Romantic Dinner night with my Girlfriend (GF) Food: "Fusili Al Pesto", couple sharing setup Drink: Orange Juice, Mango Iced Tea, Pellegrino Sparkling
Story: We arrived at the place around 6:45pm, and upon reaching there, was greeted by Mr Zul, our lovely and friendly waiter of the night. I requested for a couple seating in which he showed us to the farthest one, near the window for privacy and also the great view! (There's only 3 couple tables). Mr Zul, setup our table, and handed us the menu to us, and we both ordered as per above.
I then, specifically inquired Mr Zul, that i wanted to light up my own candlelight which i bring along, and he said it was ok to do so. Now, the perfect candlelight dinner was complete!
Mr Zul later on come back to us with a free on the house, bread with olive oil & tomato garnish. The bread coupled with the tomato garnish was delicious by the way. You can taste the perfect sourness of tomato, like it was freshly made from the kitchen!
Mr Zul then served us our pasta, since we don't want a heavy dinner, and my GF don't eat that much anyway. The pasta portion was enough for at least 2pax though.
We opted for a couple sharing setup, pasta, and took a bite from the plate. The fusili pasta was great! Al dente just as we love it! The basil was also on point, which was not too overbearing, and also had just enough cheese in it.
Shortly after serving us the pasta, Mr Zul inquire us if we would like plain water or spakling, for which i requested sparkling. It definetely quenches our thirst, and along with our other drinks, our palate for the night was satisfied!
Mr Zul would come by from time to time to ask us about the food, and whether we would like to add any order. Attentive fella i tell ya!
The view was amazing! I would say, and with the background overlooking the iCity Ferris Wheel & Waterslide, it was a beautiful array of colors lighting up!
I asked my GF for a photo portrait shoot. And the staff also helped us in taking a few shots as well, and i couldnt stressed out that the picture was amazingly lovely with the both of us!
Upon getting back to our seats, Mr Farhan, the floor supervisor, surprised the both of us with another free on the house, mango pudding desert! And do i say that the taste was amazingly sweet! You can taste the sweetness of the mango, like freshly made ones, and was definetely matched with the strawberries and blueberries accompanying it.
All in all, it was a lovely night to be remembered for the both of us! We will definetely look back and remember this in our hearts ♡!
Shout out to Mr Zul for the attentive, impeccable and personalised service given, and did i mention the lovely personality too ♡! As well, as to Mr Farhan and all the other staff for the support that they have given to us.
I would definetely come here again to repeat back my experience in the future. I rate this place 10/10. Totally...
Read moreDear TOSCA@Doubletreebyhilton,
I would like to provide some feedback regarding my recent dining experience on 28th October, which I booked via tablebooking.app for a group of over 10 pax to celebrate my husband’s birthday.
Firstly, I found it quite difficult to reach the reservation line, and despite being promised a callback, no follow-up was made. This caused some inconvenience during the booking process.
Secondly, I was informed that no outside cakes were allowed, which I found rather disappointing for a birthday celebration. Furthermore, on the day of our reservation, we were told that the restaurant did not provide cakes for purchase — only a small complimentary item. Thankfully, Mr. Yeoh went above and beyond to arrange a cake for us, and I would like to express my sincere appreciation for his kind assistance and professionalism.
Additionally, I was informed that the 20% discount applies only to bills for a maximum of 10 guests, and since we were a group of 15 (including children), we were not entitled to the offer. I find this policy quite restrictive, especially when accommodating larger groups. I would respectfully suggest that management review this policy, as it may discourage group bookings and impact overall guest satisfaction.
While the food was good, the preparation time took more than an hour, which suggests a shortage of staff or inefficiencies in the kitchen. Even basic service such as refilling water was delayed, and the only option available was Panna Aqua bottled water, which we found rather expensive for local guests.
Furthermore, the car park area was quite disorganized — most spaces appeared to be designated, with no clear directions for visitors. The parking situation felt messy and poorly managed, adding unnecessary inconvenience to the overall experience.
Overall, while we appreciated the quality of the food and the excellent service from Mr. Yeoh, I hope management will take this feedback constructively to enhance operations, staff coordination, and overall guest experience in the future.
Thank you for your attention to this matter.
Yours...
Read more4.3 starts
The staff is welcoming and the ambience is quite great, one of the issues was unavailability of staff to contact for delivery or take away orders via website or WhatsApp
The food portion for it's price is quite steep however the quality of ingredients is on par with the price making it quite reasonable still, and the portion is still quite better compared to quite many restaurants in this country which nearly charge similar prices
One of the amazing things being the service staff being accommodating to requests for changes although within limits but majority restaurants don't offer that here, also them not asking customers rush or wind up during their closing time, customers were allowed to order till the last minute and noone was asked to leave or take away their parcel nor anyone asked to pay their bill while dining in (which I can't state how many restaurants do here in Malaysia)
The breads and spicy chili tomato sauce were great and fresh, the smoked burrata in my opinion could be much better for it's price as it was nearly quite similar to normal burrata (instead it could be Murgella smoked burrata with hardened exterior and creamy in the inside as the dish was around 70 bucks), Margherita pizza had fresh cheese which tasted great, however taste of tomato paste was missing and rather raw cherry tomatoes were on the top (which I don't prefer as tomatoes in crust being baked in sauce or reduced paste form is much more punchy and visible), the crust was extra thin for Napoli style too it could be thicker for better handing given the toppings were added on top rather than being on the dough itself like virginian pizza or those dominos pizzas, which made it quite messy to eat, too much olive oil too, when I imagine pizza it should be dry, ingredients segments properly and in dough in crust not on top of it, and neater to eat not with topping...
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