Pizza Hut — Restaurant in Subang Jaya

Went to order here today but when i wanted to order i waited around 2 min until the manager called his worker to take my order who was busy playing with his phone. At first i brushed it off, and then when i alrdy pay and order my food to take away. I waited too long. During tht time only 3 person include me was in the store, the other two alrdy left by the time. And i was still waiting and then 3-4 person came but they got their order first instead of mine. And the same employee who was busy playing with his phone ignored me and went back and forth ignoring me. Mind you i went to pizza hut at 7.15 pm and waited until almost 7.59 pm eventhough my order wasnt tht even big. Until the same manager asked when he notices me to his employee, i was alrdy annoyed and when he came to deliver to me he didnt bother to apologise or anything. without even looking at me when he handed me my order. I've been here since i was a kid, but nowadays the service is getting worse and staff do what the hell they want. PLS, idc if you are slow or not but pls be respectful. Shame on you pizza hut usj 9 branch and the employee who plays with his phone...

This Pizza Hut at USJ 9 Subang Jaya is a decent pizza joint. First, the service is subpar. There is no one to greet you at the cashier counter. You have to call them to take your order. The cashier doesn't show enthusiasm just a lifeless zombie. Secondly, the website and the store does not indicate the proper deals available. (I didn't know there was a RM15 deal when buying one large pizza). Thirdly, the take out takes too long and the worker doesn't let you know if it is ready. Finally, the pizza taste okay. The cheese, meat and sauce was good but the dough (crust) was little bit uncooked and not crispy. Another note, the place was very hot and can feel the oven heat at the tables. Overall, this Pizza hut is subpar at best. If it is trying to compete with Domino's or other pizza restaurant,...

30/10/2024 between 8.55pm to 9.15pm We went to this branch to get some pizzas using our vouchers obviously want to chip in extra as we know our vouchers wouldn't be enough. First they refused to accept our vouchers due to 'validity' and said the voucher cannot be used, meanwhile our vouchers were valid until September 2025. And the manager I assume because he/she was wearing a black uniform came to say that they cannot accept the voucher due to system/server down. We walk in to ss15 and our orders were taken without any hassle. Well done usj9 branch, you just loss a customer, im not surprised if this branch happens to shut down soon due to the staffs laziness. Bad...