Restaurante Los Alcatraces — Restaurant in Cancún

The people are so wonderful at Los Alcatraces and the food is so good and unbelievably cheap. It's more of a self-service, I guess that's why, but I'm not sure. I've been there twice now and I was surprised to only see local people both times, I was the only white person (not a bad thing at all, I just thought there would be loads more tourists with this many good reviews). I was asking about how much to tip the first time and the lovely server (I'm so sorry, I've forgotten your name.. I actually think it was José but I really sound like a white guy stereotyping when I'm really just bad with names, my apologies) told me not to leave such a big tip and was happy to teach me about tipping etiquette in Mexico and who really expects it (which is super refreshing and nice when you hear so many people saying how much you'll get ripped off in Mexico, which obviously does happen too), saying that 10% was typical and that it wouldn't even be necessary in a self-service (of course I still left one). The second time we spoke about places I might travel to next and he was happy to tell me which ones he liked or didn't like. They offer to put the fan on above you, a kind older gentleman (who I think had actually finished work) gently offered if I'd like the light on above me, to which I politely declined. The walls are full of beautiful colours and art (look past the fluorescent lighting, it's a lovely place). I would definitely recommend this...

Omg, the best Mexican food ever! I am of Russian origin living in New York, came to Cancun for vacation. I generally LOVE Mexican food. Some local person recommended this place and I'm so glad we traveled here. The mole sauce was outstanding!!! Five stars! The ground beef poblano pepper, lasagna and chicken soup to die for! And deserts are awesome!!! Most importanlty, I felt light and didn't have the typical food coma after I eat Mexican food, that's an indicator to me of a good quality food...

This is a great place away from the expensive tourist restaurants. This is where the locals come to eat. The hospitality was like family, but not smothering. The quesadilla de pancita was amazing! The crunchy slaw and green salsa’s made it perfect and the cucumber mint agua Fresca was refreshing they’re homemade sweet empanadas finish the meal with a cup of coffee just so right Will return upon my next...