Santo Café PV Food & Drinks — Restaurant in Jalisco

First off, the food was delicious. We ordered two different kinds of burgers and we're delighted. The sauces and chips they bring out for free were great too. All that to say, and at the end it felt like we were getting scammed. When we asked for the check, the server brought out a phone that had no details other than a number that was our total. We paid and then in our heads did the math and realized it was way too high of a number. We asked her why it was so high and she went to check with someone else. There were a few back and forths between us and her and the other server and finally they told us that the tip was obligatory. We are good tippers, and don't mind paying a tip, but it felt weird that no one gave us a receipt or any way if knowing that the tip was included. They also refused to give us the tip amount back, which isn't a tip, they should have included it in the menu price, if that's how it is. We almost left a tip in addition to the bill and would have tipped almost 40%, unknowingly, if that had...

Restaurant very appealing. Service very slow even though we were the only guests. Ordered a shrimp diablo. Kind of a spicy ketchup sauce. Not my favorite. Order came with instant mashed (yuck) potatoes and had to argue pretty actively to get the rice it was supposed to be served with. (Also seemed like instant rice). Waitress did apologize and brought out rice but I didn't understand the need for the argument. Husband had the titan burger which was quite good but again due to lack of fries we had to go to McDonald's for more food. Also,.had to wait a long time for bill as waitress was visiting with friends. Overall not terrible but don't understand the rating for this place. Three stars in general, small...

The carne asada was seasoned well (very nice flavor) but a little overcooked. Make sure to specify you want some pink! Its a very thin steak. Beans weren't flavorful but the rice was really buttered and yummy. The chips were great, nice and thick(salsa options were opposite than I'm used to, the green was the spiciest and the red had some spice but not too much and had nice flavor). The French fries hit the spot and had a sort of lime salt on them that was really yummy (asked for mayo and made our own fry sauce which was great). Wish it had more of that seasoning than it did. The waitress was helpful and spoke English well enough. Price was great. Got huge steak and fries for less than $10....