JAJAJANA — Restaurant in Mérida

Do not come here. How this place has so many good reviews is beyond me.

Had an ice tea to start and just tasted like pure stevia completely gross. Told staff who then asked to switch it for a new one and chose the same drink as my girlfriend (horchata with coconut milk).

My horchata was flavorless water, nothing compares to the other one on the table. Told the staff and asked them to taste it to see if we were lying and they refused.

Then had 2 crunch bowls. All of the lettuce which is pictured is raw, yellow, and rotting black. Completely disgusting.

When we got the bill they had the ice tea and 2 horchatas included with the 2 crunch bowls. The staff started screaming at us when we didn't want to pay for the first awful drink, let alone the horchata that was pure water and the rotten vegetables they gave us. Actually started screaming at us.

Extremely unprofessional staff, rotten food, and overcharged for everything. Been vegan for 8 years and have never been treated with so much disrespect and awful food from a vegan establishment....

I really enjoyed the delicious food and fresh ingredients at Jajajana. The smoothies were especially great—refreshing and flavorful. The kitchen staff were very friendly and attentive, even stepping in to help when they noticed a bit of tension at the front.

The only small area for improvement would be the customer greeting at the cash register. A warmer welcome would make the experience even better and help set a positive tone right away. Overall, the food and atmosphere were excellent, and with a little extra focus on customer service, this place could be truly outstanding. Looking forward to...

We came here even twice! First time we got a great matcha latte with coconut milk and were admiring the cookies, cup cakes, brownies, banana bread and other delicious sweets! We do love peanut butter and oreos and they had it in their little treats. We came back the other day for the peanut butter nice cream bowl and it was finger lickin good. The chai spice is home made and the owner is a friendly young women with a really helpful and great team! They are also serving vegan/veggie interpretation of Mexican food e.g. vegan chorizo - looked...