Domino's Condesa — Restaurant in Mexico City

I ordered dominoes because I was craving the food that I can get in the country I am from normally, as I am on vacation. I left my phone number with a Spanish message to call me when it's here. The driver and restaurant did not. When I tried to call the restaurant they hung up on me so I never got any food and all the options on uber eats for chain pizza from brands I know closed by the time I had finished waiting. I do not think this reflects what I know the brand Dominoes to be. The customer service was appalling. Who hangs up the phone on someone? Who doesn't call the customer? I would have been happy to speak spanish. It is a franchise across North America and should be inclusive for us all. I know that if you ordered dominoes in Canada, this would be unnacceptable customer service and an unacceptable way to treat anybody regardless of where...

Ordered a pizza at 8:45 pm, after waiting for nearly 1.5 hours, tried calling. One employee finally answered, she hung up on me without explaining why the pizza was taking so long. At around 11:45 pm, I got a hold of the employee again who said our pizza was on its way. 11:30 pm, still no pizza. Called the next day, manager said the best they can do is refund my money in 7-days, didn't offer free anything. Wasted three hungry hours waiting for a pizza, and the worst part is, the app showed it was ready and just not sent the entire time. So if I wasn't home for the pizza, I'd had just lost it. I'll never order delivery from this place again. Manager didn't...

The establishment seems like recently remodeled and looks nice, but the service is PATHETIC, despite not being crowded, you need to wait to being attended cause sometimes there's nobody at the bar , the wait for the pizza to be ready is sooo long, sometimes they forget your order, don't give you napkins, sauce, ketchup, etc. Nothing more or less that another Domino's Pizza. Go round the neighborhood and look for another best option,...