Experience started out well- seated and served promptly. Drinks were delicious in all fairness, but were pricey compared to other places we visited. Cool trendy vibe, but too loud to sit inside. Sitting outside means you’re next to many smokers. Service became very slow as we finished our drinks and it took 30 min to flag down a waiter to get our bill. When the waiter brought the bill and asked for gratuity amount, he pretended not to hear the % we stated and charged us double the tip we intended to give (which was a fair amount in Mexican standards - more than should be expected for how horrible the service was)…. We also learned that gratuity was included upon reviewing the printed receipt, so we were not only double charged on the amount of “extra” tip we intended to give, but also charged twice. The waiter also distracted us by telling a story and pointing at things while he entered the amount and charged the card. Felt like a very intentional scheme to take advantage of us foreigners…. Other places have been transparent with the charge amount prior to inserting our credit card. Do not recommend this...
Read moreWE GOT FOOD POISONING!! Went here with a group of friends because our original restaurant choice was already closed. I ordered the octopus, which was very chewy and I couldn't even finish it. My friends ordered a pizza, the ribeye with bone marrow and some tacos. The only person who didn't get sick was the person who ordered the pizza, who also didn't try the ribeye. We were sick for 3 days and nearly missed out flight because of it. When I mentioned the chewy octopus, the waiter was very apologetic and said the chef offered to cook something else for me. I didn't take the offer because my friends had leftover food. They did offer a free dessert, but still charged me for the octopus. Would never go back to this place, not worth it for...
Read moreSlow service, weak drinks, maybe tried to scam us. We owed $600 MX for two drinks and decided to leave after only the single disappointing round.
The server told us their terminals were down and so asked for cash, then after we gave $700 MX he asked for more than the 100 tip.
After leaving they chased us down on the street and told us we hadn’t paid enough US dollars and had calculated the exchange rate wrong. Which made no sense because we had paid in pesos. Of course we had no receipt because their machines had been down (supposedly).
So we argued on the street corner for five minutes before they let us go without paying more, but it feels like the server or the restaurant was...
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