Triple-Double Lounge & Bar — Restaurant in Gokarneshwar Municipality

I suffered expectation vs reality, the expectation was getting a room with a much better ambience but unfortunately the room provided didn't felt good as much in ambience. The comfort was there but by what was provided, it already bacame a deal breaker😑. The food was good, keema noodle was good but I have tasted better. The service was also Ok, lack of an welcoming vibe. The privacy was there. U can also be provided a room with not such great ambience as shown on there social media platforms, soo better ask for it before booking. And I suggest the managment team to not just get the hopes high of their guests. Please have every room with good RGB lights, it sure is a game changer. I was there for a great movie vibe with RGB ambience😭 otherwise I could have visited a...

I ordered food in advance so the service would be fast once I arrived — but unfortunately, that didn’t happen. I also saw a hukka offer for NPR 350 on your Instagram page, but when I asked, the staff denied having any such offer. That was disappointing and felt misleading.

As for the food — yes, it was delicious, no complaints there! But waiting over an hour to be served even after pre-ordering isn’t okay. If you promote something online, you should deliver it at the restaurant too.

Please improve the service and make sure your marketing matches what you actually offer. Customers expect transparency and...

The food and service were excellent, with a well-prepared meal, timely service, and a cozy ambiance. The Valentine’s-themed decor and complimentary rose added a nice touch.

However, we faced issues with the Netflix mouse, which didn’t work despite battery changes and a replacement, delaying us for 45 minutes. They should replace faulty mice to prevent this. On the plus side, they compensated us with extra time.

Additionally, they still use a personal QR payment method, leading to extra charges. They should switch to a business account as required by the government to...