Poor customer service This restaurant takes advantage of tourists and doesn't properly treat its guests. I asked for water and was given a bottle of water despite wanting tap water. I decided not to return it and just drink the bottled water. Since the bottle was so small I asked the waitress if it was a possibility to get tap water. When the bill arrived, saw that they charged for the tap water. The waiter didn't care about the misunderstanding, and refused to take it off of the bill. He argued with us for 5 minutes saying how it's written on the menu (it's written in dutch), he is not legally obligated to serve us water, that everyone in Amsterdam charges for tap water and he didn't feel the need to mention this to us despite understanding that we are tourists. In addition he told us that tap water is for people of lower economic status who cannot afford bottled water. He told us that by charging for water, including tap water, they make a living. After visiting other places, I observed that only one other restaurant we went to charged for tap water but made it clear to us beforehand. All in all this was a very disappointing way the end the night. I think he could have taken it off of the bill, but because we are tourists he...
Read moreWanted to have dinner there. We placed our orders, but nothing was served for more than 30 mins, not even drinks. I understand that it’s a busy night but what happened next was just not something i would expect.
Since we waited for almost an hour to get our drinks and food, we decided to do take away instead (drinks was still not served at this point)Told the staff that she can pack everything up, and we paid but realised she charged us for the drink that we never had.
She also told us that she will take off something from the bill, but that didn’t happen either.
In summary, it took more than an hour to get our food, the service recovery didn’t take place and we were charged more than what we actually had. (The bill was sorted out). A note to the person that runs this place, perhaps get another person to help the poor girl up because she was trying her best but you can clearly see that it was...
Read moreI recently enjoyed dinner at Chock Dee Thai restaurant in Amsterdam and had a wonderful experience. The cozy ambiance and warm welcome set the tone right away. I began with Satay Kai and Tom Yam Kung, both delicious, but the Tom Yam Kung was particularly remarkable for its authentic Thai flavor. The main courses, Phad Thai Neua (Rice Noodles with Beef) and Pla Tod Krop (Crispy Sea Bream with Thai Herbs and Cashew Nuts), were both superb, showcasing exceptional attention to flavor and presentation. The menu was easy to navigate and offered a variety of vegetarian options. We concluded with Mango Sticky Rice, a perfect ending to our meal. Generous portions, attentive service, and the friendly owners made our visit truly memorable, all at a very reasonable price. Highly recommended for anyone craving authentic Thai flavors...
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