I have been a frequent customer of this establishment for many years and have consistently had positive experiences. However, today I encountered a disagreement with a younger staff member regarding the size of my ice cream order. As you can see in the attached photograph, the portion on the left side of the image, which is mine, contains two scoops of ice cream, while the portion on the right side, which belongs to my friend, contains only one scoop. Despite this discrepancy, I was charged double the price for my order. When I brought this issue to the attention of the staff member on duty, they responded in a sarcastic manner, stating that the size of my order was the standard portion. Given my history as a loyal customer, I found it concerning that the establishment was unusually empty during my visit, which is in contrast to its typical...
Read morethe people who work there just decide themselves when to close. Arrived at 19:00 and she was cleaning, told me "we're closing". After asking why she was closing so early she just said "We can just close if its quiet" Really strange behavior. As someone who worked these jobs before too I can understand not wanting to serve when you're cleaning up for closing down, but to deny someone their ice cream because you're too lazy to do your...
Read moreI really liked this place AND supported the entrepreneurship etc however it seems that with time this place has it high in their head with their status: sizing of scoop is now the half of what it was price increased substantially
So you might as well buy Ben&Jerry, Oppo, Haagen Dasz etc because this is a pint of worthiness.
This chain has now shown its...
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