New York Pizza — Restaurant in Amsterdam

One doesn't have high expectations with New York Pizza, but with this place you need to lower it even more. There was nothing else in sight, we decided to grab a bite here. First they overcharged us (but not our friends who paid separately) and when we questioned first they said "the menu has old prices", then they called another guy who started to list different lies within 30 seconds (at least stick to your story, man): the menu printed at the place is for Uber deliveries (???) the price is valid between 6-8pm (we ordered at 7pm) the price is only valid with coupons (i asked where is it written, he couldn't answer)

Then they started to insult us, it was better all in all that we didn't get anything there.

Chapeau in fact to the small kid who tried to help out (hopefully they don't use child labour though!), he replied with a good sense of business, if the rude men don't ruin him, he will be good in...

Terrible customer service and dry and mediocre pizza. We accidentally ordered a pizza for pickup instead of delivery and called less than a minute later to cancel, only to be told it wasn’t possible—even though the order hadn’t been processed yet.

When we arrived to pick it up, a heavy rainstorm started, and both we and a family with a small child were forced to leave the shop because they claimed they didn’t have a license for people to stay inside. It wasn’t even closing time—it was only 7pm. I can understand if they couldn’t cancel the order, but showing no empathy by kicking people out into a storm? They acted like robots, completely lacking basic human decency.

I decided to try New York Pizza once to check it out, will...

From the moment we walked in, the customer service was poor — we felt unwelcome and were met with rudeness. The staff left us midway through placing our order, which added to the frustration. There also appeared to be no dress code, as one of the servers was wearing sliders and jeans half way down his arse — not the most professional look.

We were told there would be a one-hour wait for the food, which we accepted, and returned after an hour to collect it. Unfortunately, the pizza was cold, rubbery, and SO dry! and simply not enjoyable. A real letdown, especially considering how promising the place looks from the outside. We had high hopes, but sadly it...