Park Café-Restaurant — Restaurant in Amsterdam

If there were zero starts I would give. The two stars are actually for the location, but there are so many things wrong with this place that it even ruins the location experience. We arrive with a 3 Yr old child for lunch and waited a long time for a server. They were not even half full. We saw a lot of servers wondering about not knowing what to do, but also not paying attention to customers. Almost like fake working. It looked like a bad simulation. We were given dinner menus for lunch and told there were no lunch menu. We took some time to decide since we were not into dinner food, and then another Dutch speaking server comes and kind of saves the day saying that yes there are lunch menus. Food chosen and while eating we notice an ever growing parade of servers walking around and around not doing anything. While customers were waiting to be served. Unbelievable! The food was overpriced and not that good. Our son had to eat fries and bread. Maybe the dinner experience is different or if we were there just for a coffie. To make matters worse, there's a guy acting as personal trainer who transformed the front of the restaurant in his personal gym and his "customers" and so they were using the restaurant toilet facilities as their gym toilet. Discussing. Avoid or just drink a coffee...

Food was pretty good, but service was horrible. Our waiter introduced himself then seemed like he left for the night and someone else took over. No one ever told us the specials for the night (we over heard them described to the table next to us). We ordered drinks but they didn't arrive for about 45 minutes, by which time we already ate the starter and waiting for the main. After another long wait we got our main dishes which were both pretty tasty so we decided to get dessert... But then no one came back to check on us for 30 minutes so we gave up and flagged down a waiter to get the bill and leave. It didn't seem like it was just us either, the table next to us got served the wrong tea, flagged down someone to ask what was taking the mains so long, and got frustrated waiting for salt and pepper and walked over to the bar and grabbed it themselves.

I'm sure they will apologize and say it won't happen again, but reading the reviews here this definitely isn't an isolated incident. To the management - this is costing you business. We are staying at the attached hotel and need breakfast for 3 days and was considering adding them for the room rate but will now...

I joined my mother and father in law for two drinks on Wed 6th Dec around 7pm.

A slight mistake was made on the bill so we had to discuss it with the staff. The reaction to this mistake really ruined our experience. One male waiter turned to his colleagues and was quite dismissive when he thought he could not see/hear us and said, "that's not how our system works." We showed the bank transaction that proved a mistake had been made and they told us not to worry and that the mistake had been fixed. My father in law was expecting an apology for the inconvenience, the waiter apologised quickly (and insincerely) and walked to the other side of the bar. We could see him talk about us to his colleagues and we saw the waitress rolling her eyes.

A mistake on the bill is something quite minor and nothing to worry about. The mistake was fixed so that's why it is two stars and not one star. The way these staff members handled the situation was incredibly immature and it lacked an appropriate level of professionalism. In future, they should be more aware of how they interact with one another in front...