Our experience started with a problem with the reservation. They did not have it on the list. It was new years eve and I've booked it 2 months in advance and confirmed a day before. But they still had an open table, so we managed to sit down. The menu was fixed at 110 euros per person with a choice of a starter and a drink. The service was OK, however we asked several times for tap water for the table, when they finally brought it it was 15 euros per bottle and lasted for 4 glasses. We didn't know any better so we went with it. Turned out they also had free tap water carafes, they just decided they can ballon the price. That practice is popular in restaurants, it does not make it any better or less rude. After that came the food. It was OK. It came really late, but it was a taster menu of 13 things, so it is to be expected. The dishes were very oily. A lot of them came already cold, even tho they should have been served hot, like for example the stew. Two of the 13 things was rice, one plain one fried. Between four people it disappeared almost immediately as it was served in tiny bowls like the rest of the selection. We finished about 50-60% of the food. I cannot say it wasn't tasty, some of it was quite nice, but it definitely was much less appealing cold than it would have been hot. It was the evening of new years eve, so the staff was pushing us to finish quickly and move to the crowded bar. Overall, we spend just over 500 euros and left quite unsatisfied. Maybe they would have been better on a regular evening? But then again, looking at all the other reviews, they say pretty much the same things regardless of the time of the year... If you're looking to spend a lof of money and have a mediocre experience, this is the...
Read moreThe food was tasty, the service was very friendly with some friendly jokes and very attentive and on time. We were a mid size group on a Thursday.
However do not expect real authentic Indonesian food or you will be disappointed. It is the Dutch interpretation of Indonesian food but performed well. For me not being Dutch it was just Dutch food (I see the Indonesian part from their colonial time as integral part of Dutch kitchen even though I know the traditional Dutch food is something very different) mingled with some Thai influence.
And for this I need to admit that it was HEAVILY overpriced (we had a group package and when I looked at the standard menu I just thought it would have been way cheaper to just order from the menu).
However we had a nice evening and the service was on point so 4 stars but definitely no 5. If you pay like close to 1000€ you could expect some of "the extra mile".
And why is it 3 stars? Because of the let's call them "head of service". Yes I'm talking about the guys in the black uniforms talking a lot, trying to present themselves as competent or funny (both is not the case) but in fact just trying to sell you non-sense as gold. Please if you want to be an expert then spend the time and get to know at least the basics of Indonesia and it's kitchen. And there is a golden rule in service: You never ever bragg about guests when they can see you. But these guys are too cool to follow rules. Too bad. This destroyed the good performance of the service doing the actual work.
I hope their management reads this and teaches them...
Read moreMama Makan Restaurant, located in the Hyatt Regency Amsterdam, offers an exceptional dining experience that seamlessly blends modern elegance with the rich culinary traditions of Indonesia.
Known for its authentic flavors and warm hospitality, it’s a must-visit for anyone craving an elevated take on Indonesian cuisine.
The menu at Mama Makan is a celebration of Indonesian heritage, featuring a variety of classic dishes such as rendang, sate, and gado-gado, alongside innovative twists that highlight fresh, locally-sourced ingredients.
Their signature rijsttafel is a standout experience, providing a vibrant feast of small dishes that allow diners to explore a wide range of flavors and textures. Vegetarians and those with dietary restrictions will also find thoughtful options, as the staff is attentive and accommodating.
The ambiance is both chic and inviting, with lush greenery, warm lighting, and sophisticated decor that evoke the spirit of a tropical oasis. It’s an ideal setting for anything from a romantic dinner to a celebratory meal with friends or family.
Service at Mama Makan is impeccable, with knowledgeable staff who are happy to guide you through the menu and share insights into the dishes and their origins. This attention to detail adds a personal touch that enhances the overall dining experience.
Whether you’re a seasoned fan of Indonesian cuisine or trying it for the first time, Mama Makan delivers a memorable and flavorful journey. Highly recommended for food lovers seeking a perfect blend of tradition and modern...
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