PLUK Amsterdam — Restaurant in Amsterdam

Very disappointing - at first they made us sit down before we made an order because of their policy (you have to take a seat so that there would be a table to sit when the order is made - there was plenty of free tables left at this point when we arrived). Then they forgot about my order - while my husband had half finished his breakfast and wanted a coffee, he went to the register to order it and also asked where my food was missing, to which they replied that they simply forgot about it. Moments later I saw (because we were sitting half floor up right above where you can see the cash register and the coffee making spot which was also a place where they made smoothie bowls etc, which is also what I ordered) that a staff member took two different bowls that were filled with lemon pieces and berries that have been sitting there for God knows how long and dumped the content in the dirty dish trey to get rid of it and used them to make the smoothie bowl for me and someone else. She used these dirty bowls for where to put a meal for a customer - did not rinse them or anything 😱 my jaw dropped and I immediately went down there to ask if one of them was for me to which she replied yes. I told her that I saw what she did and her response was priceless - those bowls are not filthy and there is nothing wrong with the way she was making them. I asked to remake it in a clean bowl which she did and at the end of it I ate my meal alone because my husband had already finished his and I have been waited for mine 25min. The food was overpriced and not very good. Staff was ignorant, very uninterested in what they were doing and there was no rush whatsoever to please the customers with their orders. Would not recommend this place to anyone unless you want a similar...

I don’t understand why an establishment have to charge € 0,50 for oatmilk. Most places its given freely and if its an addition it is 20 or 30 cents. So basically a liter of milk gives 5-7 coffees and the markup the consumer is charged pays for liters. The slice of cake (supposedly matcha) was € 7 I was shocked there is no matcha taste so I think its food coloring. Even in patisserie/hype bakeries 7 eur is a stretch. Mind you chocolate increased a lot, this has NOTHING with choco in it. This standard pound cake has nothing which can clarify the price for butter, eggs, sugar and probably a cheap matcha. If you buy the loaf, it had approx 7-8 slices it will cost nearly € 60. Let that just sink in your brain. It is RIDICULOUS establishments feel they can get away with these prices. The staff is ok, try their best. Btw: you have to get a seat, go back down to order, wait for your order and bring it up the steep stairs yourself. So I honestly don’t feel they can justify this place as a horeca establishment and most def cannot justify tipping. The consumer does the work and the place only wants to be cute/frenzy/content creation. And a quick turnover like cattle. Places like these were cutesy in its time but they have forgotten how authenticity and fairness works in the consumer marketplace. Moreover if the taste is below standards - ask yourself WHY and HOW is this justifiable? Why support this….

My...

We recently visited Pluk in Amsterdam after seeing it pop up all over social media — beautifully styled dishes, cozy vibes, and lots of hype. While it’s certainly photogenic, our actual experience didn’t quite live up to expectations.

To start with, you have to order your food downstairs, which wouldn’t be a problem if the staircase wasn’t so steep and narrow — honestly felt a bit unsafe. For a place that gets so much foot traffic, you’d expect a more practical setup.

We ordered a matcha latte with oat milk, since my girlfriend is lactose-intolerant. Despite this being clearly communicated and promised, it was unfortunately made with regular milk. Not ideal, especially when dietary needs are involved.

The food itself tasted good — no complaints there — but overall, the experience felt more style over substance. It’s a nice backdrop for an Instagram story, but in terms of organization and customer experience, there’s definitely room for...