Ree 7 — Restaurant in Amsterdam

I went by myself to Ree 7 at 10:30 this morning and managed to get a seat inside. The place itself is nice, but the experience was the worst I could have imagined. I waited seated for around 10 minutes until the waiter finally noticed me and asked if I wanted to see the menu (I wonder what she thought I was doing sitting there, haha). I said yes, and she came back with it. Then, after another 10 minutes of waiting, she took my order, which was an americano, an avocado toast with egg, and a protein bowl.

The waiter came back to confirm my order after around 15 minutes, mentioning they had a system problem and wanted to check if it was ready. Finally, at 11:23, almost an hour later, my avocado "toast" arrived cold and without any cutlery. The girl at the next table immediately said "oh no!" and laughed because the whole situation was bizarre, they really have a talent for doing things badly. Then my protein shake arrived, and it was fine. Despite the service being a complete mess and the place being crowded, they were still letting in more customers.

They were telling customers who were trying to pay that their credit card system wasn’t working, but they hadn’t mentioned it to any of the customers they were letting in. When I went to pay, they weren’t accepting credit cards, and the lady said they could only accept bank transfers as they didn't have enough cash to give change to people (just a few notes and coins, and you could only pay if you had the exact amount).

I was staying in the neighboring building, so I asked if I could come back in an hour to try again with the credit card, but the lady said that if she started letting everyone leave, it would be chaotic (as if it wasn’t chaotic already). She also claimed that the whole city was without internet, which I later found out was not true. Luckily, my boyfriend has a European bank account, so I sent him a message to pay for me, and he did.

At 12:10pm, after what should have been a 40-minute coffee outing ended up taking me almost 2 hours, I could finally escape from this place and...

Would only recommended coming here for a drink - the mimosa was lovely with fresh orange juice and good quality Prosecco! The iced coffees were nice, would recommend the cold foam coffee! However, the food is mediocre at best. The eggs Norwegian were extremely poor - eggs over cooked completely and bread rock hard. The chicken sandwich couldn’t have been further from a sandwich, it was a slice of bread with packet chicken which looked and tasted as if it had been bought from a supermarket round the corner, with this in mind it is also very expensive for what you get. The waitresses were nice, but they appear to be controlled by the chef (who is very rude and obviously does not care about his job). Every new table that came in were told that there would be a 30-45min wait for food because ‘the kitchen wasn’t opened yet’ this continued until gone 12pm even though the menu explicitly says that there are certain items only served until 12pm. When the eggs were brought out, it was not what I had ordered, I told the server that it was wrong and she seemed hesitant to change it. After waiting the correct item was bought out and slammed on the counter before being brought to the table by the chef who also shouted ‘if she doesn’t like it, I don’t care’ implying that it was our fault that the wrong item had been made. This place has the potential to be a nice breakfast/lunch spot, the decor is lovely! But the food quality needs to be improved and if not prices lowered. The staff, namely the chef needs to learn...

came this afternoon accompanied by my daughter to drink a coffee and eat a piece of cake. On the quality of the products consumed I did not notice, it was of good quality, but I was very disappointed by the toilets, dirty: but the most shocking is that the door of the ladies' toilets is broken, the sink is dirty and the water evacuation was very slow, so many women had to go to the men's toilets where there was no more soap, and the light in the toilets went out regularly.

Once at the checkout we were billed for a drink not taken after the saleswoman asked us twice what we had consumed, and to conclude all this: she confirmed to us very sure of herself that 1 of the drinks taken was at the same price as the one we had consumed (much cheaper), so we checked the price on the menu and we were right In short, I find it unacceptable that having come to relax and refresh ourselves we had to experience so many disappointments in a cafe that a priori seemed attractive. Doing business is not only about raking in money, it is also about being commercial in the soul, that is to say offering customers the minimum comfort: functional toilets and when you make a mistake on the bill apologize. In short, I will not come back to your establishment and will not give it good publicity. PS: if other customers are complacent about the running of your establishment, I'm not sure they appreciated finding themselves stuck in the toilets and having to clear the...