Sushito Oost — Restaurant in Amsterdam

We have been loyal (delivery order) customers for a few years now, but lately Sushito Oost has been dropping the ball when it comes to service, unfortunately. A mistake here and there is to be expected, we’re all human after all. However, multiple times one after another is not just a random mistake anymore and actually starting to look like a pattern.

We love the many options they provide for building your own pokebowl from scratch (including all the options for the base, instead of just white rice). And, most of the time, they have managed to fill the order correctly with all the requested ingredients in generous (or at least adequate) quantities. So, even when the prices went ridiculously high up this year, we accepted it, because of the quality and convenience they provided.

Lately, however, they seem to be trying to cut costs in the most miserly sort of ways, e.g., huge amounts of base layer and then a very thin layer of the other ordered ingredients and toppings to hide the bottom; swapping ordered ingredients for completely random different ingredients; less than half of a sauce container filled (while it used to be filled to the brim). These kind of practices might have been acceptable if the prices reflected them, but unfortunately that’s not the case.

All this to say: We have started to look for other pokebowl places to become our new “usual delivery spot”.

TL;DR: They started applying cheap practices and have therefore saved a few cents in costs but also lost many euros in loyal...

Stopped by through snowy weather on februari 8th to an empty Sushito Javastraat for my first experience with pokebowl. Unfortunately it never came to this experience because the service, or lack thereof made me lose my appetite instantly. Just a plain rude female without any training/knowledge on how to interact with customers or communication skills, seemed all to content to go to the back and continue with ‘whatever’ she was doing before I came in, after I decided to leave the place without anything purchased.

I write this because this business seems too nice to have people like this working in here, and ruining business. I sincerely hope this shop will maintain and flourish. So the rating exclusively reflects on the...

Walking in the snow yesterday we were really looking for a warm lunch but we decided to try a pokébowl. Good decision! Our server was very attentive (I prefer less rice - would I like some lettuce instead - not too much dressing?) and the ingredients were extremely fresh. I'm totally jealous of their avocado supplier. My avocados are either bricks or black on the inside. The avocados were perfect! Firm enough to cut and soft enough to really enjoy. Both the salmon and the tofu were good. My lunch companion tasted the pulled oats - so now we have to go back to try them. Luckily there was plenty of sun outside to enjoy our...