TDQ Steaks | Toro Dorado — Restaurant in Amsterdam

If i could give less than one star, I definitly would. We made a reservation at 9pm for 10 people over our hotel, so they had enough time to prepare. First of all, we waited 30 minutes till we got our table, however we couldn't order tap because we were too many. We ordered 6 beers, 8 came... Totally unorganized! The woman waitress was absolutely polite but one waiter, relatively young with a beard, was absolutely indecent. When someone talked to him he just walked away and mumbled anything. The meat we had was raw. The burgers, which were ordered medium, came rare. The meat I had was ordered rare, cam RAW, it was cold and it felt like i was eating a beef tartare. Also it was way too expensive for what you get. Service is bad, food is bad, don't recommend this place at all.

Answer to my first review: Absolutely inhospitable saying things like that and lying about it! You said our dishes were "licked-clean", but how can you explain the picture I took, just before we left? Almost every dish has leftovers on it... Yes we have gotten ONE prosecco bottle, which we googled and found out that it costs nothing more than 12€, and NOT a second bottle, because we said, we didn't want it. Also, the a piece of the burger was eaten, they just didn't want to finish it cause they may have gotten sick. Due to your late service, we didn't have time to put the burger on the grill a second time, otherwise we would've missed new years. I've paid 75€, which was way too much, so don't tell me anything about 40€ when you don't have a clue who wrote that review! We had to wait 30 minutes for our table (reserved at 21:00 and got our table at 21:30) and till we got our food it was 1,5 hours later (we got our food at 23:00). Also, how dare are you telling me to go to McDonalds's?! I don't have a problem with spending 75€ for a meal, just not when i get disappointed like at TDQ Steaks!!! I'm wondering what you got to say now, now that we have some facts... King regards...

Last night, we dined at this restaurant with five other friends. The experience was terrible, both in terms of the food and the service, as well as the unprofessional and unacceptable welcome from the restaurant staff. Throughout dinner, a series of extremely serious incidents occurred, which should never happen within a restaurant.

Firstly, the restaurant floor was extremely slippery, posing a serious risk to the safety of patrons and staff alike. At one point, a visibly unwell customer at another table attempted to leave the restaurant multiple times but was unable to do so due to their condition and the slippery floor. Shockingly, none of the restaurant staff step in, and the individual was deliberately ignored for over an hour. When we explicitly asked the staff to open another door (I hope that it was not the emergency exit one) to allow the customer to leave, it was discovered that the door was blocked and impossible to open.

Furthermore, the service was inattentive and clumsy. After initially taking our orders and serving our meals, the waitstaff never returned to our table throughout the entire dinner to inquire if we wanted additional courses, more water, or if we had any other needs. Additionally, the waiting times were excessively long.

We brought these and other issues to the attention of the owner, who rudely dismissed us from the premises and ordered us not to return, even summoning his staff to enforce his directive.

Needless to say, the value for money was completely inadequate, even considering the 50% discount from The Fork (which, incidentally, was only granted upon my explicit request to the staff; initially, the bill was printed without the discount, and if I hadn't pointed it out, we would have paid full price). This experience is one to forget, and I strongly advise against visiting...

That wasn't my first visit in TDQ Steaks in Amsterdam, but during the dinner yesterday multiple things went very wrong. Out of 13 people party, only 3 orders were perfectly on point. For others, either the sizes of the steaks were incorrect, some side dishes were forgotten or the degree of doneness was incorrect. Well, mistakes may happen, but the waitress started arguing that this is what we ordered. I am sorry, there could be a confusion on the guest side with one or two orders, but not with so many...

Unfortunately, the bad experiences don't end here. Once asked to turn on the air conditioning (it was rather warm inside), the waiter bluntly admitted that she wouldn't so it, because she is "so sick". Sick. SICK! While serving food to people!

After multiple complaints the staff tried to improve the situation with a bottle of Limoncello. It was a nice gesture, I have to admit - even if a bit too late to drastically improve my opinion. However, it's still one of the two reasons that contributed to two stair rating instead of one.

It's too bad that the service degraded so heavily in TDQ Steaks, because the food quality is still amazing. Even despite I received the medium lamb rack instead of the medium-rare I ordered, I still enjoyed it. The kitchen staff was also extremely friendly, greeting everybody when we entered the restaurant, so no complaints here, and that's a second reason why I think it was not exactly a one stair experience.

Shame, because despite the food was great, service-wise that dinner was far below my expectations based on the previous visits in...