Had a terrible experience yesterday- arrived at the outdoor terrace and was seated immediately, which was great! It took about 15-20 minutes for the waiter to come take our order- they seemed busy so this was also okay. We ordered two drinks and one food item to share, and approximately 15 minutes later one drink arrived. As the other drink didn't arrive for another 15 minutes we stood up to ask our waiter if it was coming and he said it was. Another 15 minutes pass and it didn't, so I stood up yet again to ask the waiter if it was coming as I saw multiple tables nearby receiving trays of drinks and was confused why a single tap beer was taking over half an hour when the other cocktail had been delivered. The waiter then said the drink was "coming" but he was too busy to get it himself, and another older female waitress thankfully got it for it. We were there for maybe another hour and the waiter never came back and the food never came. When it came time to pay, as it turns out the waiter had only inputted one drink, not the food item or other drink. A different waitress gave us our bill and was kind/apologetic but the service from our initial waiter was honestly terrible. He didn't seem to care at all and I don't think he should have just been telling us the drink was coming for ages when it really wasn't, especially when it was a drink that takes 5 seconds to pour like a beer.