Hell Pizza Remuera — Restaurant in Ōrākei

I just wanted to share my recent Hell Remuera experience, which wasn't great. While waiting for my order, the restaurant staff subjected me to discriminatory remarks and offensive language, which made me feel disrespected and unwelcome.

As a customer, I expect to be treated with respect and kindness, and the behaviour exhibited by the restaurant staff was completely unacceptable. I don't think anyone should have to endure such treatment while dining out.

I hope the restaurant management takes this seriously and ensures that all customers are treated with the respect...

Served a gluten pizza when I ordered a gluten free pizza!

After calling the Remuera branch, I was hung up on the first time and told the second time that a manager would be in contact with me. I have not heard from the manager but have been sent a voucher from said store. Why would I repurchase from a store that poisoned me the first time? Having voiced this via email, I have still had no reply.

Do not order from the Hell Remuera. All the other branches take note of your dietary...

used a promo code for free delivery but when i checked the app there was no progress on our order just kept saying it was “cooking” called repeatedly but no answer. our expected delivery time passed by and the store was closing soon so we had no choice but to go to the store. our pizzas were sitting in store cold. we paid $44 for pizzas that tasted like cold, hard cardboard and didn’t get the free delivery we were suppose to. you’d expect more from the most expensive...