Subway Unitec — Restaurant in Albert-Eden

This isn’t a one time occurrence. This has happened multiple times and today just tipped me off. The staff never put enough of the ingredients in the subs. Always have to be reminded extra and as soon as we get to a decent amount of ingredients they ask whether i’d like to be charged extra. Absolutely horrible service. I ordered a chipotle quesadilla not knowing there was no meat, i proceeded to ask whether there was meat and if they could add any, this was before she put it in the press. Hearing there’s no meat i decided to change my order to a ham and tomato baffle but she said she would not serve me as i’m not buying the sloppy mess they called a quesadilla with barely any reasonable amount of ingredients. If you can eat somewhere else, this...

Absolutely 👎🏽 ordered through the app Jan 12th 12:10 pm the lady called to explain the situation & asked me to order through Uber eats 🤦🏽‍♀️ wasn’t able to due to wanting to use the money I had on my subway card she also stated that I would be getting a refund for my order as they were UNABLE TO DELIVER since there was only 1 person on. Have emailed subway multiple times no response at all 🤦🏽‍♀️ at this point I already know I’m not getting anything back ** would’ve posted a review earlier but wanted to give subway a chance to reply & Lowkey only remembered again...

Incident happened on Saturday 9th March 2024 The staff here lacks basic customer service and manners to ask customers questions like do you want sauce or which sauce do you want. As per the picture of Southern Style chicken bites, there is no sauce on the top, but the staff proceeded with sauce, then tried to use paper napkin to wipe of the sauce. Resulted in Food wastage. I have to ask the staff to prepare new one.

During payment, staff didn’t reminded of sub card.

Basically staff lack basic customer...