McDonald's Mount Maunganui — Restaurant in Bay of Plenty

I live locally (very close) just to state, I have no issues with McDonalds itself, I am just an unhappy neighbour on the usage of the carpark, they do not control there patrons at night, their has been an issue with people parking up and using it as a gathering zone in there cars and Utes late at night, this has got slightly better lately but still the odd group, and last night 2 men using it as a skate board park at 11pm for a good 1/2 hour, very loud, plus staff in the there workshop area late at night talking loud and moving stuff around/water blasting, this is a residential area, they do not think about noise travelling at night, there are a few residence with young families too in the apartment block next door. As we regard McDonalds as a family fast food outlet, I think they need to take a bit more reasonability on who uses the car park and how, this is a private carpark?, not a local park up zone, please read this and take into consideration the people living in the area, lack of...

Visited Thursday 6/1/22 at about 330pm. Easy process ordering my 2 McFlurry ice creams , they do not look like the advertised picture and sure did lack ice cream. They are delicious but could be topped up to resemble the photo. I scanned in, was wearing a mask and when my order was ready I went to the counter to collect it and was asked to show my Vaccination pass. No problem with that but don’t ask for my pass when you have a staff member standing next to me with their mask down around their neck. I told her to put her mask on. What I think was the day manager gave her a stare that was like, I won’t tell you again. No words were spoken in front of me but hopefully after I left something was said. I sympathise with staff having to wear a mask all day but the rules are the rules and don’t ask customers to do the right thing if your staff are not prepared to wear a mask. You need to monitor staff...

I’ve never been in a dirtier McDonald’s or any other restaurant in my life. The toilets were appalling with used feminine hygiene products on the floor, no toilet paper, and the actual toilets soiled inside and out. Most of the tables were unwiped and had rubbish on them. Floors were littered with rubbish and food. The two bins I saw were both overflowing. There was a staff member who came around at one point and swept the floor which was a start. We had two little kids with us who would not have managed a drive to another restaurant so we reluctantly ordered food. We didn’t have too long a wait for the food, which was good; however, the buns of the Big Macs were old and the lettuce too as it had many brown coloured bits in it. The restaurant didn’t have many customers and drive thru was only mildly busy, so maybe they were extremely understaffed, however we certainly will...