Restaurant On Alma — Restaurant in Hamilton

We are Accor Plus members and locals eating here for the first time. Staff were friendly and professional. There was no ambience. Menus were tired and worn. Food was a mixed bag. Seafood chowder was small and prawns were tough. Lamb cutlets entree was a bit over cooked and ordinary. Potato on mains was not hot. The steak was tender and tasty (medium) but the bourbon pork ribs were a huge letdown - tough and fatty with an over emphasis on the rich bourbon sauce. My wife had a mocktail which was effectively an over priced juice. The dress code was lower than casual. There was a table of rowdy senior Brits swearing at one another which staff appeared to ignore. Quite frankly, it felt like we were in an episode of Fawlty Towers and I was half expecting Basil himself to appear from somewhere. This restaurant is a bit of an embarrassment to Hamilton given that it’s connected to our...

Went here for my birthday and we ordered the skirt steak and mascarpone filled bread rolls entree, pork belly with thai slaw and the steak on mash with mushroom rare. For desert shared the ginger and pear cake.

The skirt steak was beautiful and cooked to perfection with kimchi and sugar brittle and pork crackling a real pleasure to eat. The rolls while full of flavour were disappointing as they were not warm.

Mains were stunning, steak was rare and well rested not cold in the middle. And the pork belly was tender and sweet both a delicious choice.

The desert came on a plate with happy birthday written on it, put a smile on my face. The ginger flavour was strong and the ice cream side was well frozen and didn't melt quickly.

Service was fast and the staff very friendly....

A few days ago we decided to have a small birthday lunch here for my sisters birthday. This was our very first time at this Restaurant and we were beyond impressed! The food was melt in your mouth delicious, The space was clean and modern but we were mostly impressed with the service, especially one staff member named Ayaan. Ayaan's level of customer service is like no other. He treated us like royalty, He brought my 2yr old niece a soft toy from the gift shop and gave her and my sister a complimentary drink each. Our experience at the Novotel was talked about for many days after thanks to the impression Ayaan left on us and we are very very happy that we chose to eat there. Thank you the Ayaan and all the staff behind our eating experience. We look forward to coming again...