Sisu Eatery and Bar — Restaurant in Marlborough

This is the first time something similar happened to my husband and me in our lives (we are both 79!) We entered the Eatery and Bar (SISU) in Picton this afternoon. We wanted to have a bite and a drink outside the place but not in the sun. There was only one table vacant, but the waitress explained to us that it is reserved for the locals if they happen to visit the restaurant. So we obeyed and took the seat inside. While studying the menu lying on the table a waiter came and started to explain the menu. We told him that we have already decided on the dishes which we would like to order. He neglected our desire to take the order and kept on talking. We tried to stop him, but he didn't take any notice. When he actually did not succeed in persuading us that his talk is being useful, he said he would not attend us and asked us to leave the restaurant. My husband wanted to order a glass of beer, but he said we were not welcome there. It's been the first time in New Zealand that we were treated in such a rude way. Shame on you SISU Eatery. By the way, we have been travelling in New Zealand with a group of foreigners for 23 days and have always been treated...

re thought our experience , hence an 'edit' 60 days following visit-

solid 3 - 2 - 1 score-

food was a three - atmosphere a two - service / note zero response from mgmt equals solid ONE in a 1-5 format like this.

BIG price tiny portions- tasty thoughtful delicacies albeit in miniature- beverage service less than adequate for price point- staff attitude on the 'edge' of snobbish , again at the pricing level which is 'International' in provincial nz. basic bench seating hardly 5 star for lofty costings - all things considered a disappointment factoring in all components of this hospo experience. NOT a destination dining choice in it's present format- The 'TRUST me' menu was unacceptable as was overall ambience. VALUE was poor would not return or recommend on this forum, am pleased to share our veritable experiences with readers.

waay over priced considering we were hungry after 'TRUST me menu failed to deliver enough content -twas really tiny portions!

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We just arrived in Picton and saw many empty tables at Sisu but when our group of 12 professional adults asked if we could sit down we were rudely told ‘not a chance’ We thought it was a joke but definitely not, we were told they do not take groups of over 6 even when we said we would sit at separate tables. Had someone explained politely that they couldn’t cater to larger groups due to kitchen space or staffing that would have been fine but to rudely tell us Not a chance, was quite shocking. Do not recommend!!

Edited to respond to Sisu reply:

We were not aware of your policy regarding group sizes, as we did not check your website beforehand. When we walked past, a significant portion of your restaurant appeared unoccupied so we asked a simple question. Had this policy been communicated to us in a polite and professional manner, this review would not have been necessary. Regardless, we chose to dine elsewhere and had a wonderful experience with warm and...