AVOID, staff member extremely unprofessional.
First the good things. The place is beautiful decorated, is wide and it has a great terrace. They also have a very decent variety of beers.
Now the cons... We where by the terrace when the waitress came around for another round, looking clearly drunk. We could see her going back inside to a table, of which I imagine they were her friends, and having shots... We were waiting for around 20-30 for our order to come...as she didn't bring it, we made signs for her to come and when she approached us she mention she had completely forgotten of what we ordered, she was dismissive and defensive. For the second time she left without writing anything down... Not a surprise when she brought the wrong beer... When my partner approached the bar to change it she claimed it was what he ordered, so he talked to the other barman and he changed it. When we were leaving the bill didn't match with what we have had, to what we were reluctant to pay for things we haven't had and the barman wasn't very emphatic with this...
Is a pity that this beautiful place has such a poor customer service. She made everything harder for us, herself and her team members. Very disappointing.
Probably not...
Read moreThis has been one of my highlights of wellington actually, the ultimate craft beer bar with 40 taps, with the most amazing, friendly, attentive staff, and outstanding food (we ordered the salt and pepper squid snack, and it was so good and fresh and cooked to perfection we ordered another).
The bar has great ambience, great music (literally 6 songs in a row I said "I love this song") and super cool posters of all the types of beer brands on the wall to look at in this craft beer mecca. There's plenty of seating outside, inside, leaners at the bar and additionally some 20+ very comfy booths so something for everyone. Even the bathrooms are awesome.
Nothing more to say really can't...
Read moreOne of few places I've walked out of, still hungry and with a lost face. I had two business visitors from West Island and wanted to show them a part of Welly's excellent F&B scene. With more beers on tap and a regular Tuesday night, what could possibly go wrong. After 15 minutes of waiting we managed to get a menu but not even a glass of water. Staff saw us over and over but never made an effort to actually approach us. The place was not overly busy and there were plenty of staff. After at least 10 minutes of additional waiting to order we made the decision to get some food -elsewhere. There are so many fantastic places in wellington, I won't waste my time here...
Read more