Ngon! — Restaurant in North Island

Went to try this newly opened restaurant. they come across as some cute Cambodian/ Vietnamese restaurant with bubble tea, but looking at the bubble tea on offer they looked like they were made by powder (correct me if I am wrong) the only popular Vietnamese dish I see on the menu was the pho, otherwise everything else is just generic chicken or stir fried dishes, which is fine. The price range was also quite affordable for dinner. We were a big table of 10 and on a Saturday at 6:00 p.m. we were the only ones there, I don't know what that means but does not bode well for the restaurant, especially for one that is located in such a prime estate. The food was okay, nothing to complain about but also nothing to tell your friends and Neighbours. It was very standard, the surprising thing to me was that being the only diners on a Saturday night at 6 p.m., they had already run out of many ingredients and were unable to cater to our orders, a few dishes could only be served to some of us which was quite strange? Behind their counter they have a wall of Asian desserts pictures, but upon asking, they do not offer dessert - this was quite disappointing, as they looked very good in the photos, and I was hoping to try some of those. In general it's not somewhere I would tell you to visit in a hurry but if you are hungry and near by, maybe you can try some of the dishes they have...

Rude service.When a delivery person comes to collect an order,all you need to reply to them is the approximate time it might take for the order .The FOH guy(not sure if that Asian(just for reference)dude is the manager).His reply was so rude saying i don’t know in a harsh tone.We are not at your store to get anything for free.We are just there to act as a link between the store and customer and we got other customers/orders from another stores to be picked up.That’s the main reason why we are asking the tentative time it takes for the order to be ready (unless it’s ready by the anticipated time which was not the case at your store) Keep some trained staff and try to cater the same service to delivery people which u do to the customers .Don’t act like you are the only busy store which you aren’t.There are other super busy restaurants (who provide the same cuisine)which provide better service to the customers and delivery people alike.Some examples are Abrakebabra,Thai Chefs,Nando’s,Great India and many more.Learn how to talk with people and train your staff some “etiquettes “ of how to interact with delivery partners. The guy at the FOH behaved like he is only Restaurant manager(don’t know if he is the...

First of all, we wanted to order vegetarian curry, but they were sold out at 5:50 PM. We were disappointed for that. Then, summer rolls had “tofu”and “vegetarian” along with other meaty options. We ordered vegetarian assuming there would be no tofu as they had another option for that. Ended up getting summer rolls with tofu anyway…they still tasted great though I preferred having without Tofu. I got Hue which uses same broth as their popular pho, but spicier, different type of noodles and toppings. After I tried it, I decided I prefer regular pho better. I would probably ask for some chilli oil with it next time. We ordered pork and chives dumplings and they were really juicy and tasty. We would definitely go back again as their service was fantastic and everything we ordered was overall well presented. We didn’t have any space left for desert but would love to try some next time we visit. Just a reminder, if you’re considering getting alcohol drinks there, you need to show the...