Doorae Korean Restaurant — Restaurant in South Island

Eaten once here long time ago it was really good. Last month we tried to dine there again, found out online they close at 9pm. 1st time called them at 8:30pm they said kitchen is closed so don’t take order. Next 6/7 calls never anyone pick up the phone. Finally we managed to reserve a table. Half of the menu not available and covered by stickers, correction tapes, food was super small portion. The highlight of Korean food is the side dishes but they removed side dishes from the half that’s left on menu…We ordered 2 entree and 2 main but still hungry after. My partner Went to order more food at 8:15pm, they said kitchen close at 8:30 so don’t take our order anymore—only served a couple just walked in. Do you close at 9pm, 8:40pm or 8:15pm? Why can’t you let people know before they sit down? My partner wants to use the bathroom and was told it’s staff only. So we were hungry, needed to use toilet and left in a rush. Worst dining experience. Covid hits everyone but you can update your info...

It's horrible experience here. I m vegetarian and when I asked to take out the stuff I can not eat then the chef said she cannot make the dish. I said I m from Auckland and so many Koran restaurants there can make it without the stuff I cannot eat with lovely taste. After I talked to waitress again then she said chef can try this time. Meal is ready but dish from stew looks like only half full in the stew. 20 dollars got half dishes with potatoes and pieces tofu in the stew. I tried to tell them that why dish is half full, then they said because you asked to took out those stuff you don't eat.. we told her that we just want bit more soup ... they need bit more respect to people who are with special diet...

I normally dont like leaving bad reviews but this place left a really bad impression. I know there is two side of the story but I wonder how the owner will justify this without using the classic "restaurant was fully booked" excuse. On a 7:30pm on a Friday night when I arrived at the restaurant, it was very empty, only 3-4 tables occupied. Thinking to myself, since its pandemic times, less people inside is better for avoiding covid. So I decided to go inside to dine in. However, I was instantly greeted with poor customer service and disappointment. I was instantly turned down at the door to dine in simply because I was...