Nanking Palace Restaurant — Restaurant in South Island

Massive let down, had sons 18th birthday, 20 people, no hello or welcome, did not feel welcome as soon as we walked in, food came out, soup was bland, the man waiting our table took soup away before we had all finished and spilt it all down my partners jacket, that would not of happened if he let us finish, when i stood up we realized he spilt a huge amount all down my chair, on my new $150 jeans and new top, he brings out a old teatowel and rubbed the seat, didn't care about my clothes, so upset. rice was plain and glunky, no flavour, every dish that came he took them away before we could finish, until we said stop, he took a family members drink away half a glass of cider. This use to be the best place to go. Very let down, we will not come back. And you should of done something about our clothes. If you don't like the work you are in, just leave, don't ruin our night out. $32 a head ripped off for what we got, and $5 for a child's...

Hello Michael, On behalf of our family and guests, we would like to thank you and your staff for looking after us while celebrating our brother Ken's 70th. Everyone had a great time. The food was excellent, and the two who are gluten-free were extremely pleased also.

Please pass on our thanks to your staff. They were fantastic with their service and awesome attitudes. The young man was especially appreciated by our group.

Once again, thank you for all you help with organizing the event and providing excellent food and service on the night.

Kind...

I recently had my wedding reception at Nanking Palace and the service was excellent. Michael met with us on various occasions to discuss seating and menu items, his communication via email was prompt and clear. The ability to cater towards our guests who were vegan or celiac was outstanding and many of them thanked us afterwards. The table set up for our wedding was perfect and we received a lot of compliments. Thank you very much, i would definitely recommend this venue for large...