Subway Whitianga — Restaurant in Waikato

I go to this place often and usually very good customer service and beautiful sandwiches. Unfortunately, I am writing this one as my last visit was the one that will have me thinking into if I want to go there again or not. The very young boy, who by the first look appeared to be friendly and nice, served me and stared the service with,” let me wash my hands before wearing gloves”, which actually impressed me. Eventually, as he turned back after washing his hands he would chatter non stop about the irrelevant things that I didn’t even want to talk about. A usual hello, how are you or how’s your day been is perfectly fine. But talking non-stop even when you see the other person is more interested in sandwich than the nonsense you’re uttering(excuse my words). The sandwich he made took way more time than it normally takes for a sandwich as the sandwich making skills were somewhere 2-3 on a scale of 0-10. He scratched his nose midway while doing salads. Of course he was wearing a mask but it was a reusable one which means he would be wearing the same one the whole day and he after scratching his nose (actually his mask), he went back to the salads with the same gloves!! And in the end, even though he took ages to make a sandwich, he asked me what it was while he was wringing up the sale!! I would highly recommend the management to improve their training standards and expect the same old service that I always get during my visits...

Good food nice staff.the portion was just Right and the buffalo chicken had the perfect amount of spice. alot of the people leaving negative reviews need to know that respect earns respect and if you treat employees and small business owners with rudeness and disrespect then you deserve the same back. small business's have had it hard enough already. The group who ordered before me where very rude and loud and i apologize on the behalf of my generation for people who treat fast food workers and bussimess owners with disrespect. respect for the lady who served me for having the guts to tell them they weren't welcome back. I only have one very small complaint. i originally ordered a foot long and 3 cookies and she asked me if i would like to upgrade to a combo, since it was only $1 More I said yes but she didn't tell me that i got 2 cookies instead of 3...

So disappointed with the customer service especially from the owner. Someone just paid you for your goods and services and your attitude was so poor. It’s a sandwich shop so I guess I shouldn’t expect so much. Edit: Thanks for the response, I Want to add that I wasn’t happy with the way you treated me at all, you were condescending and unprofessional, I felt discriminated against just because I look young. Also Not only did I ask the day before if it was ok to pay with vouchers I told the person on the phone I had two that I would like to use, they said that was fine. I wouldn’t have minded covering the 10 extra dollars if it wasn’t for your poor attitude. Speaking with friends and locals in Whitianga it has come to light I’m not the only one that’s had an unusual run in with you. Like I said before it’s a sandwich shop, where does all the...