Domino's Pizza Admiralty 1 — Restaurant in Lagos State

Honestly, I was looking for the possibility of giving zero stars. The place is a complete mess.

Came in today to buy an ice cream cake. The cakes had cracks all over them. This means that they had been there for a while. I asked one of the staff and they could not tell me when they had received the cakes.

All the cakes in the fridge were a mess and some had collapsed. Uncles and aunties, stay away from this branch.

The pizza was akin to eating ‘dried bread’. Honestly, I don’t know what to say.

Oh the actual vanilla ice cream had a powdery taste to it. My 10 year old daughter threw away her ice cream. Thank God that my 6 year old did not notice it.

The staff are doing the best they can with what they have. They need training and the store desperately needs cleaning and renovation. Unless that is the look they are looking for.

All in all, this economy has been very very tough on businesses. Maybe that is why that branch is the way it is. The cashier’s computer is off, orders are taken manually on an exercise book. The Air conditioners are...

Lately, it's been a pleasure to get some pizza from them. The service is here is admirable. The attendants showed me they were happy to see me and serve me. It took the usual time but what I love most about the place is that you get to watch your pizza being made. Then you can see the progress and how much time it'd take to get it. This is displayed on some sort of monitoring screen. It is accurate too.

I got a free pizza as I was told there's a promotion going on that's why. You can imagine my joy. They also have another way making an order and that's via the pre-order section of their mobile app, available on Android and ios. I used it once and it was brilliant. The same status you'd see in shop was displayed on the app with updates. Pizza costs an average of ₦3,000

For the pizza, I'd say wasn't pretty impressed. I had the pepperoni and wished I had taken a different option involving a mixture of flavors. Do ask for this. Accessibility is fair with entrance...

Ordered a pizza after calling 25 times. There is something wrong with the phone so it keeps saying the phone is switched off. An hour and a half later still didn't get a pizza. The delivery location was literally 20 meters from the Dominoes store. Took about 10 phone calls. (having to dial 10 times for each since their phone is defective) for them to admit the pizza was lost. Absolute disaster of a customer experience. How can you be in the business of delivering pizza and have delivery guys who can't read a map. Landmark based navigation doesn't work. I told them the landmark is Dominoes. Because the delivery location was across the street from the Dominoes. Driver still could not find it despite having the address and the company name. You can literally see the sign for the company from the Dominoes. You have...