Bonchon Chicken - SM Megamall — Restaurant in Mandaluyong

Blech! The fried chicken were way past their freshness bordering between barely palatable and spoiled. The other pieces were stale, dry and already rubbery - indicating they've just been reheated. No wonder their outlets in New Jersey are mostly empty even though we live in a city that is predominantly Korean. Our Korean friends never ate at this place.

So now, finding there's a crowd following here, we tried it out. And sorely disappointed. Why are there 5 star reviews of this chain? Can't they differentiate fresh ones from stale? Or are we just unlucky? But there were 5 of us and we all agreed on it.

You just wonder how such an international chain serves an almost spoiled chicken that is in the state of botulism. Or people just go here because the place looks more upscale than usual fast food places like McD's and the MSG ladened JBee? Or Korean pop culture has that influence?

Anyway. They gave junk food a whole new meaning. Because the chicken literally needs to be thrown to the disposal. If this is the US, a lawsuit...

Their soy garlic chicken and mandu are alright, but the crunchy garlic and honey citrus chicken are delicious. The chocolate brownie bingsu is also great. The “ice” is made of milk, and they’re generous with the chocolate and brownies. However, the Korean miso soup doesn’t taste good, though maybe I’m just not used to the flavor. The bulgogi burger is awful because it’s so dry. The utensils are oily, and the same guy cleaning the tables is also the one handing out the food and utensils, which is questionable in...

I was disappointed when I dined in at Bonchon SM Megamall. The food at the menu board looks very attractive but when the food is served, it's disgusting. Reasons: 1) food served has wilted vegetables, not appetizing. The serving is less than the usual size from other BonChon Chicken stores; 2) food quality is below average, not worth the price; 3) service is terrible. The cashier was impolite and rushy.; 4) dining area is not clean. I don’t...