Pancake House — Restaurant in Pasay

Since I can’t leave a review on the Grab Driver app, I’ll just post it here.

Before I even got inside the store, I had already been waiting outside for a long time because I knew there was paid parking. Then when I finally went in, my order wasn’t even prepared just because it was for delivery? Seriously? They were serving walk-in customers first, even though I was already standing right in front of them.

I had to pay 40 pesos for parking because I went over 15 minutes, and I’m a rider. That’s messed up. And when I finally got the order, it felt like they were the ones who were annoyed.

One hour just for one order. A whole hour wasted. That’s time I could’ve spent doing another delivery.

Pancake House, don’t ever do this again. You’re lucky I kept my cool. If it were another rider, this would’ve turned into a...

We recently dined at a pancake house thanks to BDO's generous 50% off deal, and I was pleasantly surprised by our experience. The cozy atmosphere welcomed us right away, setting the stage for a delightful meal. The dishes we ordered were scrumptious, particularly the tender roast beef, which was complemented by a rich gravy, and the creamy carrot soup that had a perfect balance of sweetness and warmth.

My son thoroughly enjoyed his chicken dish, which was crispy on the outside and juicy on the inside. He couldn’t stop raving about it! Overall, our experience was fantastic, combining great food with a family-friendly atmosphere. I would definitely dine there again and highly recommend it to anyone looking for a satisfying and...

Dishonest Service – Beware of the Coffee Refill Scam!

I had an extremely disappointing experience at Pancake House in Met Live Mall. They offer a deal that includes coffee with one free refill, but when I asked for the refill, the server (MAKY) insisted that he had already given it—even though he never did. To make matters worse, when I checked my bill, I was charged for both the coffee and an additional refill that I never received.

It’s clear that this is a scam they’ve mastered, and it’s unacceptable. Customers shouldn’t have to argue just to get what was promised in the deal. I won’t be coming back, and I strongly advise others to check their bills carefully...