Shakey's Pizza Parlor - Eton Centris — Restaurant in Quezon City

I normally rave about Shakey’s because I’ve been a loyal customer for years, but I had the worst customer experience when I ordered from this branch. I indicated I would pay with my credit card upon delivery, and they sent a rider without a credit card terminal. I waited for half an hour for the second rider to arrive only to find out the terminal he had had no battery charge. I waited for another 2 hours for the third rider to finally pay for my food. All this happened while I was at work, and I had to climb four flights of stairs every single time to meet the riders. Horrible service. Worst...

Staff here weren't accommodating. Instead of having the initiative to seat our group, the staff just dismissed us and wanted us to wait even though there were some booths and tables still available. We made suggestions to add just a single table next to the booth so we could fit, but they were hesitant and gave a disclaimer that if other customers are inconvenienced, they would put the blame on us. It would've been okay if it weren't for the next table seated who had the same setting. We didn't feel...

The Food was slow, and the dishes are incomplete! we order a bundle meal but they give us a incomplete order we also wait a 45 - 1hour but the food was incomplete, also the chicken is dry and have some bloods on the bone, the mojos are dry and not crispy, the service is slow and not enjoyable, we are hungry and we go a nice restaurant to have a good service and food quality but we expect to much we are really...