Starbucks - Gateway Mall 2 — Restaurant in Quezon City

I bought one venti coffee for takeout. Had it for takeout since I want to be able to take it with me in case I wanted to roam around the mall. They said I can’t sit in any of the seats if I had it for to-go (neither inside nor outside seating). Have you ever heard of a place that barred paying customers from sitting at a cafe? There were plenty of seats available and it was the middle of the day on a weekday so there’s even less people. I don’t blame the service crew since it’s not their decision to implement such a pathetic policy. They treat you as if you didn’t pay them for a product and service.

Tldr; Starbucks doesn’t care about their customers. They won’t let you sit down if you order...

One of the starbucks with longest waiting time. They are just chilling and you can’t see any sense of urgency despite of the long line forming. They don’t focus on making on drinks and they do unnecessary actions such as laughing and gossiping.

They have enough number of staffs but they are still slow. Order taking is slow, preparation of order is slow.

You can’t say that it’s peak hours, it’s not. It’s just that the staffs here are slow, that’s why lines are forming up.

Patrick, Joyce, Franz, Angela and Pat are slow — they have time to laugh and chit chat with each other.

Seems like this branch doesn’t care about google reviews. No...

The service was disappointing. One of the staff told us we could only stay for 5 minutes because we ordered our drinks to go. He explained that if we wanted to stay longer, the drinks needed to be transferred to their dine-in cups, as other customers might complain about the lack of seating. However, there were plenty of available seats at the time. We intentionally ordered hot venti-sized drinks to go, knowing we’d only stay around 20 minutes while waiting for our movie. We didn’t want dine-in cups since we wouldn’t finish our drinks and planned to take them with us. Despite planning ahead, we still felt...