Sphinx — Restaurant in Poznan

During our recent corporate visit to Poznań, Poland, our team from Intellect Panel, Inc. chose Sphinx Restaurant for business lunches and informal meetings with partners. We would especially like to highlight the outstanding professionalism of waiter Max, who made a remarkable impression on our staff.

It is important to note that such a high level of service is clearly the result of excellent management and a strong staff training culture within the establishment. Max exemplifies what it means to be highly qualified in hospitality—his communication skills, attention to detail, and ability to anticipate guests’ needs all reflect the thorough training and professional standards set by Sphinx.

Sphinx is distinguished by its commitment to employee development, which translates directly into the quality of service and the overall experience for every guest. This standard creates an ideal atmosphere for business negotiations, corporate lunches, and relationship-building with partners.

We highly recommend Sphinx to corporate clients visiting Poznań. With first-class service, a dedicated and professional team, and excellent cuisine, Sphinx guarantees successful business meetings and a pleasant experience for all.

Sincerely, On behalf of the staff and...

My visit to the Sphinx restaurant in the Poznan Station Mall was an utter disappointment. Despite being surrounded by a bustling shopping area, this restaurant managed to provide one of the worst dining experiences I have ever encountered.

As I entered the restaurant with hopes of enjoying a satisfying meal, I was immediately let down by the complete lack of customer service. Unfortunately, the staff seemed more interested in their own conversations and personal discussions than attending to the needs of the customers.

To make matters worse, I found myself sitting at my table for an excruciating 20 minutes without anyone bothering to approach me or take my order. The complete disinterest and lack of attention displayed by the wait staff was truly astonishing. It was as if they had no concept of customer satisfaction or basic professionalism.

Based on my experience, I strongly advise against visiting the Sphinx restaurant in the Poznan Station Mall. The disregard for customer service and the apathetic attitude of the staff make it one of the worst dining establishments I have ever encountered. Save yourself the frustration and disappointment by choosing a different restaurant in the area that actually values...

What keeps people returning is the people we encounter. Please notice Liza as she makes a difference in what diners experience. Attention to detail, eye contact, great listening skills and perfect timing. When pitching and offering suggestions, this customer quickly learned to trust the guidance. Menu knowledge is amazing. The other staff is also positive, credit to the manager as they set a good tone. This is my second time dining at the location, again Liza is helping me, walking with purpose and helping all The customers. Liza is one hard worker, also a smart person with a smile and knowledge. Ohh the food! Burger was perfect nailed it, medium was medium, just the right amount of sauce not wet bottom on these burgers! Today ribs, excellent! I am not in Texas but maybe Poznan is the sister city to Dallas! I’ll be back again for the food and especially the staff. just looked up and even another employee is giving quality service to the table next to me, Valeriia! I am convinced the manager is choosing great staff. As for Liza, efficient and...