In my eyes, the place isn’t what it used to be. Ordered a burger earlier tonight, and wanted it "medium well". What I got was maybe «medium rare»
Didn't make a big episode out of it, and asked them to cook the burger more. Got it back eventually, and now it was more cooked to my liking. They also added a new portion of french fries since the previous portion had become cold. Well, I got a new portion of "regular" french fries and not "cheesy fries" that I originally ordered.
Back to the burger. The burger is not what it once was. The meat tasted "cheap", and the side dishes were so-so. Something that also confirmed my suspicion that the ingredients are second class was the bacon. The bacon was chewy, full of fat, and very salty. The bread also did not benefit from being reheated, and the consistency of the bread now was like chewing gum. I chose to leave most of it, and asked for the bill.
I had to wait for 10 minutes before the bill came when "my" waitress had a break. In the meantime, no one cleaned my table or asked why I did not eat my food - but I saw the waiters discussing themselves internally about me.
Eventually, my waitress returned from a break, apologized, and encouraged me to talk to the manager. I wasn’t in mood for more, and just wanted to pay for my «meal» and get home. It's not tempting to come back anyway, and I think that was the last time I visited Hard...
Read moreHard Rock Cafe Warsaw delivers the full experience you'd expect from this legendary brand. The interior is dark and cozy, yet energetic, with colorful lights and rock music videos playing on multiple screens. The atmosphere is both welcoming and stylish, perfect for hanging out with friends, enjoying a drink at the bar, or diving into a hearty meal.
The bar is well-stocked with an impressive selection of spirits, and the bartenders are friendly and professional. The service overall is efficient, and the staff made sure we felt comfortable throughout the visit. The “Love All, Serve All” motto is proudly displayed and felt in the service.
Beyond the food and drinks, the Rock Shop is a highlight. It’s filled with a great variety of memorabilia and merchandise—T-shirts, drumsticks, pins, and even adorable plush toys. There are special edition items marked with "Warsaw," perfect for souvenirs. Music lovers will appreciate the authentic memorabilia on display, including items linked to Elvis Presley and ZZ Top.
If you’re in Warsaw, this place is a must-visit—whether you’re a fan of good food, rock ‘n’ roll, or simply looking for a cool and memorable spot to spend your evening. Highly...
Read moreWe went with the classic burgers—nothing too fancy, just the usual two buns. I decided to mix things up by adding extra honey mustard and blue cheese, curious to see if it would elevate the flavor in a surprising way. We also ordered the Mango Tango drink. The bill came to about €50 for two burgers and two drinks, which feels a bit steep for Warsaw.
The service, however, was outstanding—probably the highlight of the visit. It had a distinctly American feel, with staff checking in on us, answering questions with genuine friendliness, and even helping me choose extras. You could tell they actually cared about the customer experience.
The atmosphere was… unique. At one point, the staff started shouting across the restaurant. We honestly thought they were arguing, but apparently, that’s just part of the vibe there—random yelling seems to be normal. It threw us off a bit, which is why I rated it 4 out of 5.
As for the food, it was solid but unremarkable. The burger tasted fine—classic and safe—but I was hoping for something a little more exciting or bold in flavor. Nothing disappointing, but nothing...
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