Have been stopping for a fast vegan lunch or dinner sometimes since I moved to Faro. Until now, when I had a pretty intense interaction with the owner. I asked for a bill and then have been told arrogantly that I can’t pay with a non-Portuguese card, I haven’t been able to say anything because the person just left extremely fast but I have been always paying with my card there before. I had a chance to ask when was giving the cash bill and has received a heavy explanation with an attitude that I talk to the owner now and when the owner is there she decides how to pay, there is another option to pay by QR which I am not really familiar with, but my friend set it up for me for payments, I couldn’t get any answer about that and was just receiving the rude reply with some comments that business loses because of high payment commissions. Even though it is a known fact about Portuguese service level, this kind of attitude I haven’t seen in the country yet, I never get to any conflicts so that’s why was pretty shocked. Also, the strange thing is that there is a coffee machine but cappuccino isn’t available(but was before). Food is 6/10, very simple, exactly like a buffet. It is obvious now why it is empty in the evenings and why the business is really losing. I don’t recommend visiting this place unless you wanna get a chance to be drained on your weekend. There are other really beautiful places to eat vegan...
Read moreI was so happy to try the new DaTerra in Faro since we are huge fans of the franchising. We have always had good experiences with the food and the staff. We like it so much that we drove all the way from Lagos with our small baby to have dinner there. Unfortunately, we were received with the most rude reception I ever had at any restaurant. We were truly shocked to be treated so badly, all because we could not understand how to enter the restaurant (we saw many other confused clients while we were there). So something that could be solved with a simple arrow on a paper fixed to a window. Anyway, the woman that received us nearly called us stupid (without saying the word), and was so rude. I mean, even the situation could have been a reason to laugh but no, she was so mad at us, it was crazy. The buffet was very good just like in all DaTerra restaurants, but this particular waitress was very unpleasant and ruined our night (like I said, I have never been treated like this before). I recommend to hire some of the staff from DaTerra in Bairro Alto (Lisbon) which had the nicest staff and might all be looking for jobs (since they closed). I hope next time things are different and then I will...
Read moreWe were actually planning to go to another place and ended up here because the other place was closed. What a lovely turn of events. We arrived at the evening buffet. It included a very nice variety of creative dishes, sort of tapas style, a few salads, and several more hot dishes. I would say around 15-20 dishes available to choose from maybe? We liked everything we tried. If you're not afraid of a little spice then you must try the spicy carrot orange juice, such a surprisingly cool idea. Simply it was all really well made, and with the added bonus of feeling that you're eating mostly healthily with no excessive use of oil or frying, and we would definitely recommend it as a place to go to for vegans (and their non vegan friends) looking for a nice varied all you can eat and creative vegan meal. Drinks and desserts are not included in the price of the buffet meal. So we also ordered the fudgy chocolate cake and...
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