Casa Italia — Restaurant in Funchal

Worst dining experience in Madeira! We had booked and arrived hoping to eat soon because we had 3 young hungry children with us. I had informed them when booking. The staff looked very busy but completely ignored us. We had 2 menus between 6 adults and no drinks menu at all. We decided what we would like because we sat there for almost 40 minutes. We had been very patiently waiting up until now. In this time 2 other couples were shown in and sat down, received menus, drinks and then even food ! We asked a waiter to come for our order but we're completely ignored, this was after trying to speak to a waitress who refused to engage at all. We decided to leave and went elsewhere. I have given 1* because I am unable to do zero stars. Unable to comment on...

I’m not one to usually write a bad review, however this was a terrible experience. Service was terrible, it was over 45 minutes wait and not very busy. Once the food came out we were extremely disappointed, the pizza was just terrible. Not Italian at all. The base seemed like a frozen base along with all the ingredients, the chicken is definitely just pulled chicken from a package. The vegetables were not fresh at all and it actually just made us feel a bit sick. We also weren’t asked once how it was anyway. The risotto was a bit better but much too salty and ingredients again not fresh. Very overpriced for...

This restaurant is a recently opened branch of the Casa Italia in the Lido area. This new place is a modern version of the old, with modern decor and inside and outside eating areas but the same excellent menu, wine list and top class food. The food outshines any of the more expensive places - we visited twice and had vegetable pasta and vegetariana pizza with a large (very large) mixed salad. We chose Papa Figo red wine from the Douro - really tasty - and finished with tiramisu. The staff are unfailingly friendly and prices excellent. Will be visiting again before we leave and regularly on our next...