EKO Restaurant & Lounge — Restaurant in Lisbon

Updated, This was 100% Eko Restaurant & Lounge at Rua Marquês de Fronteira 117B, 1070-283 Lisboa, Portugal and I can show proof of payment

This Nigerian restaurant was one of the most frustrating dining experiences I’ve had.

After sitting down and spending three minutes deciding on my first choice, I was casually informed it wasn’t available—only after I’d chosen it. I took extra time to pick something else, and again, I was told that dish wasn’t on the menu either. It felt like half the items listed simply didn’t exist, yet no one bothered to inform customers up front.

When I finally settled on a third choice, the food that arrived wasn’t even what I ordered. To make matters worse, it was cold. The staff didn’t apologise or offer to fix the mistake, leaving me with a meal I hadn’t chosen and couldn’t enjoy.

Poor communication, terrible service, unavailable menu items, wrong food, and cold dishes—this is not how a restaurant should be run. I won’t be returning and would not recommend this place to anyone looking for a good...

I placed an order today and had a very disappointing experience. After waiting for hours, I received only part of my order — I had ordered two plates of soup (white soup and vegetable soup), along with fish and fried plantain, but only one soup was delivered. On top of that, the fish was poorly grilled and the plantains were replaced with bad potatoes. This isn't the first time I've had issues with them. During a previous visit, I even found hair in my soup which is completely unacceptable. It’s frustrating that I paid for a full meal and didn't receive what I ordered. I tried calling to resolve the issue, but no one answered. I ended up reporting it to Bolt and received a refund, but it was less than the value of the missing items. I really don’t recommend ordering from this place. It’s disappointing to see such poor service and...

The atmosphere of this restaurant is good, great location and good service but the owner have to get a very good cook, whoever is cooking this food need to be changed for a better review of this restaurant. When customers want authentic nigerian food, they should not be asking if this dish I ordered is Nigerian. The okro soup is not what can be called okro soup and the jollof rice is like mixing rice with stew, the turkey was boiled and bone. The bitter leaf soup and moimoi were ok. Kindly do something about the quality of the food you serve customers. I read the review before coming but ignored because I want to try the...