Memoria — Restaurant in Lisbon

Tonight, I had the pleasure of dining at Memória, accompanied by a friend. From the moment we entered, the atmosphere was inviting, setting the stage for a memorable culinary experience. The standout was undeniably the food—each dish we tried was a delightful showcase of authentic Italian flavors, beautifully presented and cooked to perfection.

The service matched the high quality of the cuisine, with attentive and knowledgeable staff who made us feel genuinely cared for throughout our meal. It was evident that customer satisfaction is a priority here.

However, there was a notable concern for me regarding the billing practice. The restaurant includes a service charge in the final bill, a practice more commonly associated with dining in the US. While this might ensure extra compensation for the staff regardless of individual tipping habits, it raises concerns about potential implications on staff wages. This practice might lead to lower base salaries for the staff, relying on tips to supplement their income, which also brings income instability.

Despite this, the dining experience at this restaurant was impressive, and I would recommend it to anyone looking for authentic Italian cuisine. I do hope that the management reconsiders its approach to tipping to better align with fair labor practices, ensuring the well-being...

Super cute space nestled into a quiet neighborhood. Giving 3 stars to be polite as I was treated very rudely by the hostess as a walk in the night before. She was a very unfriendly Portuguese woman who rudely and curtly said I couldn’t take a table for the night as a walk in… I was understanding and asked about a cancellation policy in the event that someone didn’t show for their reservation - and she completely ignored me and told me in a very stern way that I couldn’t take a table that night, which was fine. I then asked if I could make a reservation for another night (because no one answers the phone for reservations so I figured it would be best to make one while there) and she proceeded to tell me I couldn’t…. No matter how I asked she kept telling me no… with such bad attitude too… at this point I asked to speak to a manager.. who told me I in fact COULD make a reservation for the next night… I decided to give another chance €40 for wine, dessert, port, and a mocktail to me felt steep for the quality of service, and decent food - but the ambiance I guess makes up for it. I opted to take my dessert home as I felt forgotten about… I don’t think I would come back as the pasta was just OK. Presentation of the food is great, but the...

We booked a table for 4 people for my friend’s birthday. She baked a cale(which we had asked in advance if we could bring and they accepted with pleasure). Once we finished our food which took quite some time to arrive, they told us we had to leave. We had the cake opened from the box and ready to cut and they told us “ok you can eat it but have 10mins Lax to eat and celebrate”. It was so rude especially given heure were other free table in the restaurant. Worse case they could have offered us a smaller table for us to enjoy the birthday cake. We ended up having to be outside in front in the rain waiting for a taxi to find another place. Worse birthday ever. Would any waiter or owner ever. Want to feel that way on their birthday. I wish them never to have that feeling. Please think about your own experience and how you would feel if you were treated that way.

Furthermore and I am only writing this now on a Tuesday (having had lunch there in Saturday) as I got FOOD POISONING from the seafood linguine. It was 3 days of hell. Careful with your produce and don’t serve clasped clams, mussels and pick top suppliers. Sincere apologies and...