As an avid McDonald's enthusiast since my early student days I thought I'd pay the Vilamoura branch a visit during my stay here in November 2019. It was, by way of understatement, a very disappointing experience. I had a take away - burger, fries, chicken nuggets, and coke. In fairness, I'll give the positives first:- a) The ordering/payment experience was quick and efficient using the machines provided. b) I didn't have to wait too long for my order. (It wasn't very busy though). c) The coke was fine. d) I didn't get food poisoning. Now the negatives:- a) The cheese burger was cold and had clearly been sitting for some time. b) The fries were soggy, droopy, and lukewarm temperature. c) The chicken nuggets tasted, how can I put it - just weird. (After 20+ years of eating Macdonalds nuggets I figure I know how they should taste.) All in all, a very poor experience and one which I will not be repeating at the...
Read moreProbably the worst experience I’ve had in a McDonalds. Staff was basically forcing me to have Barbecue dip instead of the one I actually bought, Molho para Batatas and refused to give my money back. Gladly the manager was there and told her that she had to get the dip from the storage. Ordered a Coke Zero and got a normal Coke, when I complained she the Manager looked at me very surprised and shocked. There’re people that cannot have the amount of sugar present in a normal Coke, gladly not my case. Definitely the worst service I’ve ever had, even more for the price we are currently...
Read moreVisited this McDonalds a few times. It has several self service machines as well as human manned tills. The staff speak very good English and even in the height of summer season when the place is PACKED the food comes out quickly and efficiently. The ice creams are always filled with sauce and chocolate bits as opposed to other McDonalds I have been to which only give you a measly amount. I would say it is lacking in the chicken burger section as it only has the basic chicken burger and not a chicken legend. Sauces are also an additional cost. Overall good service...
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