Thai Vilamoura — Restaurant in Loulé

The main dish was really good. But everything else kinda ruined the experience.

Some of the issues were: They ask you if you want rice or noodles with your dish, but they don’t clarify that it isn’t included. The size of the dish was big enough to end up paying 6 euros for some noodles or rice you won’t finish As soon as you sit down, they ask you if you want some water. They bring you a 750cc (25oz, not too big) bottle of filtered water, and they keep bringing it refilled whenever it runs out. They never tell you (and we didn’t see it on the menu) that is 3 Euros for each bottle. So if it’s hot and you’re thirsty you might end up paying 15 euros per table on just filtered water that seemed as complimentary The staff sometimes was on top of every move you made, refilling water or wine as soon as anyone ran out of it on their glass, but at the end to get the check it was like 20 mins to get someone to come to the table, and another 15 to get them to bring the card machine. We ended up going to the reception to pay there. Some deserts are good, like the Mango, but “After Eight” is a scam. It’s just one ball of mint ice cream for 7 euros. No liquor taste, anything. The light outside is too low, even making it hard to see what you’re eating sometimes At the end they bring you a tablet with the bill, and if you ask them for a proper bill they ask you to go inside. This seems like they are avoiding to make proper receipts and paying the taxes for some...

This place was disappointing. so my two favs are steak and thai. My husband took me to a steak place for drinks and the choice was to continue for dinner either at the steak place or Thai. I made the biggest mistake of choosing Thai. The food was lovely the service on the other hand was awful. Totally ruined my whole birthday experience. I spent the night pouring the water for both my husband and I whereas the table next too me had a member of staff topping them up. I end up burning my fingers when the egg fried rice was served as no one warned me that the lid was hot and usually in thai restaurants the rice is served, the waiter threw my daughters teddy on top of the rice that she spilt on her baby chair. From beginning to end it was like we was not welcome there maybe coz of our colour who knows but without sounding racist the white people were getting better service then us. Thank you for ruining both my mothers day and birthday dinner Thai...

We visited this restaurant on the evening of 16th October and asked the waiter did the restaurant have a take-away menu and we were assured by him that they had. My wife ordered two adult dishes and two children's rice dishes and when the take away was ready we were charged full sit down price as if we had dined in. My wife protested and asked why the food had cost full price when we had requested take-away and after a long phone call to the owner we were told there was nothing they could do in the line of a partial refund or discount. We were so disappointed and it really has spoiled our holidays. We were here for a full week and no voucher or free dessert was offered when our complaint was received by the owner. Having worked in this industry I find the whole...