Noshi Coffee — Restaurant in Porto

We politely sent back a vegan cheesecake ( because it was rock solid frozen, but also had a strange texture and taste, and also found some walnut shell) which was desapointing but fine for us. When we went to pay, we were told that we would pay half of the price of the cheesecake. I politely explained that we didn’t agree in paying for a product that was sent back for all the reasons explained above, to which we were told in a bad tone, that they didn’t give away food, and they were doing us a favor by cutting the price, that the cheesecake was supposed to be rock solid frozen, it had nothing wrong with it besides the walnut shell. We were taken by surprise by the attitude, and reenforced our point that a client shouldn’t pay for it, to which the manager said it was sad and ridicule for us to be bargaining. It was very aggravating. We ended up paying half of it with the rest of our consumption and will never come back, the place is nice and all of the rest of the food and drinks we had were nice, and we would come back was it not for that attitude and disrespect. It was completely unacceptable. It’s my first bad review ever, but as much as it is uncomfortable, this sort of attitude can not be ignored. Hopefully won’t happen to...

I went there today because of the good rating. Disappointing place. I'll explain in detail... Service: Let's start with some (not) minor detail: you can see attached a picture of spoons. They are with the handle inside the bucket. Every single handed spoon to a customer will have the waiter's fingers (and consequently any dirt) on it. Atmosphere: is a nice looking place, but the music was too loud for a cafe, and the toilets were completely unattended at 10am. Food: Oat late was insipid, no flavour and lukewarm. Matcha: you can look in the picture the colour and anyone who likes matcha would notice the dark colour of a cheap Matcha. Flavour was not up to what we expected. The oat pancake felt artificial, as if every ingredient was from the cheap supermarket next door. Chia pudding was good but not woooow... In overall the place looks like it was good some time ago and they are cutting corners in quality of ingredients. I don't recommend people going here. There is plenty of offers that serve good quality for money in Money in Porto. PS the pudding picture is half way through eating. In reality you get a nice...

We came there with my girlfriend when the busy time was just ending. Waited for seating for a while, but that was no problem. But as was the place getting emptier we were surprised that it took them 10 minutes to just show up and recieve an order from us. After we ordered the waitress repeated to us our order and left.

The restaurant was already half empty, but it took them 30 minutes to bring the food! What a unpleasant surprise that I got the toast which I did not order. Unfortunately I noticed that after first bite... I asked the waitress if she can look into the system what she ordered for me and it was this wrong toast. So after I said to her, that I did not ordered this toast but the other one, she just said sorry and left to watch her own business. No interest to solve it.

When we paid, we paid to the "our" waitress and she had the nerve to ask if everything was OK, like the whole wrong food situation never happened! After me replying to her: "of course NOT, you gave me wrong food!" She already looked like she gives a s* about my answer. I was really upset after...