Zenith - Brunch & Cocktails Bar — Restaurant in Porto

We went to Zenith after reading the reviews and were welcomed nicely. On Thursday, October 26, we went around 12 noon and sat at table number 3 downstairs. The options on the menu looked very delicious. I preferred the açai bowl and it was delicious. My husband ordered a chicken taco with avocado sauce and a plate with salmon. he said he was allergic to pork and we asked for careful preparation. First our americanos arrived and then my order. My husband's order came about 15 minutes later, prepared with pork. We told the lady who took our order that we were allergic to pork and she said she would take care of it immediately. She took our plate and 5 minutes later they brought it back with salmon. They told us that the order, which we normally wait for 15 minutes, was brought back in 5 minutes with everything prepared again. When my husband was not comfortable and asked if the plate was prepared again with everything, the lady who took our order said that she would ask the chef in the kitchen and come back. A few minutes later she came back with the information that yes, it was prepared again. Frankly speaking, it didn't seem realistic to us that the service, which we waited for about 15 minutes for the first order, was prepared again so quickly…

And my husband couldn't eat him order. He didn't even touch the plate. We went to pay the bill; they asked how everything was, we told them that it was not good, but the lady at the cashier said okay, okay and passed us by. By the way, we paid for the order we couldn’t eat. No one asked why we were not satisfied or apologized for the big mistake. I think this...

We stumbled upon Zenith while searching for an early breakfast spot - they’re one of the few restaurants that open at 8 AM sharp, which was exactly what we needed! No wait time - we were seated right away, which was a great start to our day. Our server Dantilo was incredibly attentive throughout our meal, making sure we had everything we needed without being intrusive. The entire team deserves recognition - from the skilled barista who crafted our perfect drinks to the chefs who executed every dish beautifully. The drinks alone are worth the visit. I ordered the matcha latte and it was hands down the best I’ve had around Porto - perfectly balanced and creamy. My partner’s mocha was equally impressive, rich and expertly crafted. For food, I went with the eggs Benedict on toast, accompanied by sautéed spinach and bacon. Every component was executed flawlessly - the hollandaise was silky, the eggs perfectly poached, and the bacon crispy. It was the ideal way to fuel up for the day. My partner’s mixed berry pancakes were absolutely phenomenal - easily an 11/10! The presentation was as stunning as the taste. While the food and service are both excellent, what really sets Zenith apart is the atmosphere. The design aesthetic and overall vibe are immaculate - modern industrial touches with warm lighting and greenery create the perfect backdrop for a memorable meal. Highly recommend for anyone looking for exceptional breakfast/brunch in Porto’s Carlos Alberto area - especially if you’re an early...

Today I visited ZENTH in Porto and had a disappointing experience. The service was quite poor, and I was overcharged for my meal. When we received the bill, we noticed that several items we never ordered had been added, totaling an extra 12 euros. It seemed like an attempt to sneak in charges we didn’t agree to. You can see in the photo attached to this review the extra items that were added, which have been crossed out by one of their staff members.

When I approached the staff to resolve the issue, I requested a transaction cancellation and a new transaction to be made with the correct amount. However, I was told that they couldn’t reopen the table because it had already been closed. This excuse seemed unreasonable, especially given that they had made the error in the first place. They did end up refunding me in cash for the extra charges, but only because we caught it. If we hadn’t been vigilant, we would have been overcharged for items we never consumed. Additionally, the refund only covered the exact cost of the items; the taxes were not refunded. This meant that I was still out of pocket for a mistake they made.

Furthermore, the servers seemed unable to follow simple instructions regarding food requests. I specifically asked for my eggs to be cooked over easy, but when they arrived, they were rock hard. This lack of attention to detail only added to the overall negative experience.

Overall, this visit left a bad taste, and I wouldn’t recommend ZENTH if you’re looking for honest and...