Rum Shack — Restaurant in Galveston

After our experience Friday night we will NEVER return. My group sat at a table upstairs around 10:00pm. When no one came to greet us at the table we chose, I approached the bar. In doing so the manager, DESIREE, refused us service. She claimed to have been observing my boyfriend since we had arrived 5-10 minutes ago and that he "looks too drunk” and his “eyes are glossy". My boyfriend was holding the table for us at this point, so I double checked to make sure she was in fact talking about him. My confusion was obvious but she was persistent on her decision.

I myself have worked at a bar for years and know when to refuse a guest. My boyfriend was NOT slurring his speech, tripping over himself, acting rude, or being disruptive. We had a long day out in the sun at the beach and he had one single drink at dinner prior to us arriving. Glossy eyes can be associated with many other things such as fatigue, allergies, dehydration, dry eyes, medications, and digital eye strain.

Not a single staff member, including DESIREE, had any interaction with my boyfriend let alone stand within 20 feet of him. I know DESIREE was not able to see his “glossy eyes” from the distance she had been. When DESIREE was attempting to leave the bar and avoid any further interaction, my boyfriend confronted her. She was very disrespectful trying to walk away while he was talking to her. When she repeated her claim to him he was disappointed and confused. He tried explaining to her why that claim isn’t fair, but she did not care to listen. She did not have the curtesy to give us a valid reason for...

This was one of the few places open on a Saturday night until 11 pm that had a big menu with lots of variety. There are 4 differently themed bars but all the food comes out of a singular kitchen, all the menus are the same. Very well decorated and outdoors. They have plenty of heaters on and the patios were covered.. Probably a cool spot in the summer when it's bright and the ocean is visible. Speaking of which, The ocean water cocktail was very sweet but that's how I prefer it. It didn't taste like alcohol but it sure made an impact on my sobriety very quickly. My wife enjoyed her rum punch, but compared to how the ocean water tasted, the Alcohol was very prevalent. We got mozzarella sticks and they were MASSIVE. Nice and crunchy, great red dipping sauce, albeit slightly thin (watery) but good flavor. I got the Ralph burger, and GET THE BACON JAM. that stuff is delicious. The burger was huge, stacked with fried onion strips, and the waffle fries were perfectly seasoned and crispy. My wife got the grilled veggies with onion rings, the veggies hit the spot. She felt the onion rings were slightly undercooked, but I thought they were OK. Definitely could have been in the oil an extra 20 seconds. My wife got a mai Thai as her second drink and she was out for the count after that. I didn't see dessert on their menu but I I think one of the rooms had an ice cream shop in it. Will definelty come back here if we cruise out of...

The drinks were decent and the view of the ocean was pretty nice, however the food was horrible. I had gotten one of the platters and not one thing was actually good. The food was cold and had minimum flavoring. I'm honestly not sure how this place got a lot of good reviews. They also have a weird dress code that will not allow anyone to wear a solid color t-shirt, which they were enforcing unconsistently (from what I observed, it will be enforced if you're obviously a person of color). Furthermore, the service was horrible and the manager was a bit unprofessional when I tried to address him about the subpar service. He also couldn't explain to me why such a dress code was in place or why they were not enforcing it consistently when I pointed...