Kubu Aupark — Restaurant in Bratislava

We stopped here for the first time, primarily because the restaurant advertises a pizza-making station for children alongside a play area. We ordered drinks and dessert while the kids played, and while the atmosphere initially seemed promising, our experience did not align with the expectations set.

Prices are on the higher end, which could be understandable if reflected in the quality and portion sizes. Unfortunately, both fell short.

The main reason for our visit was the pizza-making activity for the kids. After preparing their pizzas, the children waited over 25 minutes for the staff member responsible to place their creations in the oven. They eventually gave up, and we noticed other families facing the same situation. Several parents attempted to speak with the staff member, who stated he “didn’t have time.” However, we observed his station for over an hour, and it was clear he was handling at most 1–2 pizzas every 15 minutes, leaving ample opportunity to support the children waiting.

Additionally, the staff member in charge of the pizza station (dark hair, tattoos on his biceps) was notably unfriendly and dismissive, which is particularly disappointing for a place marketing itself as family-friendly.

In summary, if you are considering this restaurant for the children’s pizza-making activity, I would recommend reconsidering. A play area alone does not justify the premium prices, and the lack of staff engagement with the children undermines what could otherwise be a great concept. We left disappointed, and unfortunately, we cannot recommend this venue to families looking for a welcoming and engaging experience...

Jedlo mate vyborne, ale zaraza ma, ze majitel si pri rieseni staznosti zakaznikov prezera kamerove zaznamy.

Monitorovanim ludi v restauracii bez ich suhlasu porusujete zakon.

V tejto suvislosti davam do pozornosti dokument s nazvom "Usmernenia 3/2019 k spracuvaniu osobnych udajov prostrednictvom kamerovych zariadeni" , na ktory sa odvolava Urad na ochranu osobnych udajov Slovenskej republiky a ktory v bode c. 38 hovori:

"Dotknuté osoby môžu takisto očakávať, že nebudú monitorované na verejne dostupných miestach, a to najmä ak sú tieto miesta zvyčajne využívané na zotavenie, regeneráciu a voľnočasové aktivity, ako aj na miestach, kde sa ľudia zdržiavajú a/alebo zhovárajú, ako sú zóny na sedenie, stoly v reštauráciách, parky, kiná a fitnes zariadenia. V tomto prípade záujmy či práva a slobody dotknutej osoby často prevážia nad oprávnenými záujmami prevádzkovateľa."

Robite to dlhodobo. Tymto vas ziadam, aby ste uviedli: pravny zaklad na taketo spracovanie osobnych udajov, ucel a dobu, po ktoru su tieto zaznamy uchovavane. Tieto informacie ste povinni poskytnut.

REAKCIA NA ODPOVED VLASTNIKA:

Z vasej reakcie je zrejme, ze ludi naozaj monitorujete a nemate k tomu ziadny legitimny dovod. Porusujete zakon.

Nerobte z nas hlupakov, ze zaznam z kamery, pod ktorou je stol so zakaznikmi, nevedie k ich identifikacii. To vam urad pri kontrole nezozerie a pokuty su vysoke.

S vasim tvrdenim, ze vstup do restauracie je vyjadrenim suhlasu s monitorovanim, ste uplne mimo. Takyto suhlas so spracovanim osobnych udajov musi byt slobodne dany, konkretny, informovany a jednoznacny prejav vole dotknutej osoby - poskytovanie sluzby nesmie byt podmienene suhlasom so spracovanim osobnych udajov na ucel, ktory nie je na jej poskytnutie nevyhnutny. Vysvetlenie specialne pre vas: na to, aby ste servirovali jedlo, si nepotrebujete ludi natacat.

Tvrdenie, ze priestory monitorujete za ucelom ochrany majetku (mimochodom, ochrana majetku v restauracii pocas dna? Dobry vtip - co vam miznu pribory?), ste sami vyvratili tu vo svojich komentaroch, ked ste otvorene a verejne deklarovali, ze zaznamy pouzivate pri rieseni reklamacii. Tu potom dost paradoxne vyznie to vase ine tvrdenie, ze ludi na zazname nemozno identifikovat - takze chranite majetok, ale pripadneho pachatela nemozno identifikovat? Este lepsi vtip.

Ten vas piktogram nehovori nic o tom, ze priestory su monitorovane aj pocas dna - teda pocas toho, ako sa zakaznici cpu jedlom a vedu sukromne rozhovory - a uz vobec nie o tom, ze su monitorovane aj ich deti. Okrem toho, pri spracovani osobnych udajov vam zakon uklada povinnost poskytnut cely rad informacii (§ 19), a nie piktogram - ten je vam na dve veci... Piktogram vam stacil naposledy tak 6 rokov dozadu, nez sa zmenil zakon.

To metodicke usmernenie, z ktoreho som citoval, je tu preto, aby vyjasnilo aj tym menej chapavym, ktori nemaju prirodzeny chochmes, ze je neprijatelne monitorovat ludi na niektorych miestach, a pritom sa odvolavat na ochranu majetku, lebo tento argument by mohol pouzit hocikto a hocikde. Podla tohto argumentu by si niekto mohol natacat ludi aj na verejnych toaletach, lebo moze dojst k poskodeniu majetku.

Zabudli ste uviest dobu, po ktoru su zaznamy uchovavane. Pravny...

I always love coming back to Kubu in Aupark, whether it’s for lunch, dinner or just hanging out with friends. This time we enjoyed an amazing mushroom risotto – perfectly creamy and full of flavor. I also recommend the fresh shrimp salad – a delicious combination with a tasty dressing.

I really appreciate that Kubu also offers a seasonal menu – this time we tried the burger with crispy chicken strips and it was a great choice. We paired it with a refreshing gin & tonic and a classic Aperol Spritz – perfect for summer and a nice time on the terrace.

The staff at Kubu were friendly, quick and always smiling, which made the whole experience even better. The modern interior and comfortable seating make Kubu the ideal place to relax and enjoy good food.

For me, definitely 5 stars and I’m already looking forward to my next...