Been to the establishment a couple of times The first time the seller made a mistake and I paid 3 euros more, despite this I was understanding and did nothing The second time they cooked raw pizza The third time, perhaps due to my mistake, I had to pay 5 euros more, but instead of helping, the seller began to be rude, ignore and interrupt in conversation, when the mistake was on the part of the establishment, I was understanding, but even when I made a mistake to me treated rudely and disrespectfully, in the end I had to make a return and remain hungry, the money still hasn’t arrived on the card, perhaps you can understand the seller, maybe he has some problems in his life, since he is so nervous and not...
Read moreI ordered a Super Supreme pizza and simply asked them to leave off the pork chunks. Instead, they removed not only the pork but also the salami, ham, and even the olives! When I asked the reason, they refused to make any changes to my order. There was a rude lady staff member named Friduš, who suggested that the only solution was to sprinkle some olives on top, which felt like a poor attempt at solving the problem. Is this really what customer service looks like? I was very disappointed with the unprofessional behavior of this employee. Truly dissatisfied with...
Read moreOrdered food for delivery. The food arrived an hour and a half later, the garlic bread was burnt, they didn't deliver our dips, and the food was cold. They also did not even acknowledge the fact that they had done anything wrong.
When I tried to talk to a customer service agent I was directed to a bot, with no option to talk to a person. This is one of the worst food establishments I have ordered from in...
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