I hope that it was purely by coincidence that we so happened to go to Perseverance for the very first time on Friday the 13th, only to experience the worst customer service ever. Our friend promised us the best pizza ever and cold beer, along with some live music.
We received one round of drinks and no menus. After ordering our second round we never saw our waitress again. After 30 minutes I went to check for our round at the bar. The bar lady told my friend and I to go back to our table and wait.
Our waitress was too busy serving their locals and was very good at avoiding our table. The manager was even better at avoiding eye contact and ignoring us waving our empty glasses at him.
We were almost scolded by the bar lady again and sent back to our table a second time when we had had enough and wanted to pay!
For a place that claims to be the oldest bar in South Africa they could do much much better.
Never again, we are done! They will never see us again. The original proprietors...
Read moreEdit - Wow. So after my previous post commenting that the tavern had closed down, the owner responded by calling my post "utter rubbish'' and threatened to to track down all my previous posts and report me to Google. Somewhat paranoid I'd say - a simple explainer would suffice. My wife and I tried to visit at the weekend and it was closed. A guy at a neighbouring venue told us that it had shut a few weeks ago but didn't know why. We didn't see any notice outside explaining that the venue was closed for refurb or any other reason whatsoever. Suggest you cool down bro... if and when you re-open we wont be visiting. Sounds like Basil Fawlty is in charge...
Edit - my wife just pointed out that we went there last Thursday, not at the weekend. The place was completely locked up and nobody was inside working on renovations, so what the hell were we...
Read moreDear Perseverance Tavern;
Unfortunately I reported to your team about the lack of kitchen products, at the time you did not have fish or derivatives, bacon and several beer labels, limiting the menu to very few options. The service provided by the waitress was great, I gave her feedback, but the cashier and counter service were not receptive to these notes. I sincerely hope that you will improve the options, care and service.
I also point out that I went on a Tuesday when the kitchen closed at 8:30 pm, half an hour earlier than usual, I insisted on the visit returning on Thursday which unfortunately limited the options and I found myself, half an hour later, being forced to change establishment due to lack of...
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