Ordered a pork burrito with chips. When I opened the packaging the pork looked off but I assumed it must be the sauce it was covered in. My assumption was quickly dispelled by the taste, it was disgustingly off. I went back and the friendly security lady directed me to another lady whom the security lady advised would help with the situation. I explained my experience to her and she asked what I'd like and I requested a refund. She provided a full refund, asked that I fill my details in and apologised. The aftermath was a stomach ache and diarrhea. The pattern I'm seeing with Food Lovers (not just this one) is how off their deli food tend to be and how quickly their "fresh" produce fruits goes off. It is worrisome and disappointing as I love their variety but I think its safer to stick to their smoothies from now on (quite nice and never experienced an...
   Read moreGood afternoon
I just wanted to share my experience with food lovers market Fnb bank city.
Itâs a Friday right ? I know everyoneâs tired theyâve had a long day, I was surprised to get great service from the telling when I purchased a litre of still water from the first teller. She was light in complexity highly trained exceptional service from her.
I have to admit that the supervisors are not trained well. I received disappointing service from Nonka. Hope management ( Her ) Manager who took time to stop and answer a simple question regarding water and why food lovers market doesnât have Alkaline water as yet.
Hopefully the message will be relayed. Food lovers is still my favourite store however I donât see the need for supervisors like Nonka she treats employees small that filters to customers like...
   Read moreThe most horrible Food Lovers Iâve been to ,the employees go out of their way to give you bad service! I asked to place an order from a guy by the burger section cause I had been waiting for too long and they werenât paying attention to me ,he told he doesnât take food orders. Then people started coming in aswell standing behind me , he reached out to them to ask for their orders skipping me ...The customers were Sakai surprised that I havenât ordered cause they found me there. Itâs so inconveniencing cause we go there during our Lunch time at work ,Iâll never go back cause this wasnât the first time experiencing...
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